IJ32640: MANUAL TELEMATICS IMPORT PRODUCES BMXAA4214E ERROR

APAR status

• Closed as duplicate of another APAR.

Error description

• DESCRIPTION:
  The telematics import crontask, plustteleprocess, correctly
  processes all records but when records are processed manually,
  via Process Telematics Data action in the Organizations (Tr)
  application, the records all produce the same error:
  "BMXAA4214E - An unknown error has occurred. Please contact
  your system administrator for assistance. Gather the logs from
  the <HOME> directory and determine where and why the error
  occurred.
  null"
  
  STEPS TO REPRODUCE:
  1. Prerequisite Conditions:
  -Import files must be created with values;
  -xml file ex. c:\Temp\TelematicsFuelCardLoad.xml
  -xsd file ex. c:\Temp\TelematicsFuelCardLoad.xsd
  -csd file ex. c:\Temp\TestFuelRecord.csv
  -Identify a local directory to store the files, and a directory
  to store the processed files
  -ex. c:\Temp
  -ex. c:\Temp\Processed
  2. Log in to maxdemo instance
  3. Go To Administration | Organizations (TR)
  4. In the Organization field enter "eaglena" and press Enter
  5. Click EAGLENA to open the record
  6. Transportation Options | Telematics Import Setup
  7. In the Templates section click the New Row button
  8. In the Template field enter "Fuel Import 01"
  9. In the Description field enter "Fuel Import 01"
  10. Click the Active? checkbox
  11. In the Default Site field enter "bedford" and tab out
  12. Click the checkbox for "Ignore Unknown Codes?"
  13. In the XSD File Location field enter "
  14. In the SML File Location field enter "
  15. In the Action on Import Completion field | Select Value |
  click MOVE
  16. In the File Location on Completion field enter
  "c\Temp\Processed
  17. In the Mappings for Template Fuel Import 01 section click
  the New Row button
  18. Enter mappings then click OK
  19. Save the record
  20. Go To Data Import(Tr) | Telematics Data Import(Tr)
  21. More Actions | Import Telematics Data
  22. In the Template Name field | Select Value | click Fuel
  Import 01
  23. In the XML File Location field enter
  "c:\Temp\TelematicsFuelCardLoad.xml"
  24. Click OK
  25. More Actions | Process Telematics Data
  26. Click OK
  27. When the process is finished, Go To Telematics Data
  Import(Tr)
  28. On the Fuel Card Codes tab click Available Queries | All
  Records
  
  RESULT:
  In the Error Reason column, error is:
  "BMXAA4214E - An unknown error has occurred. Please contact
  your system administrator for assistance. Gather the logs from
  the <HOME> directory and determine where and why the error
  occurred.
  
  EXPECTED RESULT:
  No error, or legitimate data errors are shown
  
  REPORTED IN VERSION:
  Tivoli's process automation engine 7.6.1.2 Build 20200715-0100
  DB Build V7612-284
  

Local fix

Problem summary

Problem conclusion

Temporary fix

Comments

• This APAR is a duplicate of IJ32520
  

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels