IBM Support

IJ32352: NAVIGATION MENU IS NOT DISPLAYING RIGHT ON SAFARI ON MOBILE DEVICES

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APAR status

  • Closed as program error.

Error description

  • Problem Description:
    PROBLEM:
    Using an apple mobile device and
    Safari, when you access to the work center applications
    (service request or work execution for example) the nav menu is
    not displaying right after scrolling down or resizing the
    screen.
    
    STEPS TO REPRODUCE:
    1. Login to Maximo Work Centers
    2.
    Select Work Execution
    3. Scroll the screen down
    4. Scroll the
    screen back to the top
    
    Expected Results:
    Screen should be
    displaying correctly. Top navigation should not be cut
    off
    
    Results:
    Navigation menu at the top is being cut
    off.
    
    System Information:
    Tivoli'sprocess automation engine
    7.6.1.2-IFIX20210223-1245 Build 20200715-0100 DB
    IBM
    MaximoAsset Management Work Centers 7.6.0.4 Build 20200715-0100
    DB Build V7604-119
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * N/A                                                          *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * NAVIGATION MENU IS NOT DISPLAYING RIGHT ON SAFARI ON MOBILE  *
    * DEVICES                                                      *
    ****************************************************************
    

Problem conclusion

  • Fixed in maximo-workscape-css.html
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ32352

  • Reported component name

    MAXIMO ASST MGM

  • Reported component ID

    5724R46AM

  • Reported release

    761

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2021-04-27

  • Closed date

    2021-05-26

  • Last modified date

    2021-05-26

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    MAXIMO ASST MGM

  • Fixed component ID

    5724R46AM

Applicable component levels

[{"Line of Business":{"code":"LOB59","label":"Sustainability Software"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSLKT6","label":"IBM Maximo Asset Management"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"761"}]

Document Information

Modified date:
27 May 2021