IJ32330: PERFORMANCE ISSUE WHEN CHANGING STATUS OF CALIBRATION WORKORDERS

APAR status

• Closed as program error.

Error description

• Performance issue while changing maximo calibration Work order
  status change to CLOSE and COMPLETE.
  
  
  STEPS TO REPRODUCE:
  1)Go to Work Order > Work Order Tracking
  2)Search for Calibration work orders
  3)Select several of the Calibration Work Orders  from your
  search results
  4)Change the status to Close or Complete
  
  
  Results:
  recieve error on screen:
  "BMXAA7028I- The system is taking too long to process your
  query. Try refning your query to get smaller result set.
  Processing was cancelled due to an interrupt,
  SQLCODE=-952,SLQSTATE=57014,DRIVER=4.2.6.14"
  
  
  Expected Results:
  to allow the changing of Calibration Workorder
  status without receiving "BMXAA7028I- The system is
  taking too long to process your query" error
  
  
  
  Product Version:
  Maximo Calibration 7.6.1.0 Build 20200715-0100 DB Build V7600-08
  Maximo Asset Management 7.6.1.2 Build 20200715-0100 DB Build
  V7611-01
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * MAXIMO                                                       *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * Performance issue when changing the status of calibration    *
  * work orders to complete or close                             *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is contained in the following maintenance
  package: release\fix pack for Release 7.6.1.3 Product
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  MAXIMO ASST MGM

• Fixed component ID

  5724R46AM

Applicable component levels