IJ31152: ATTACHING AN EMPTY FILE TO A RECORD, MAXIMO SHOULD TELL USER THAT AN EMPTY FILE CAN NOT BE ATTACHED

APAR status

• Closed as program error.

Error description

• PROBLEM:
  If I attache an empty file (zero byte) to a Maximo
  record (e.g. an asset), I get the below message:
  	"The file
  test.txt is not valid or not in the selected directory. Provide
  a valid file name and try again".
  
  	The Message should clearly
  tell the user that attache an empty file to a record is not
  allowed.
  
  
  
  STEPS TO REPLICATE:
   	a. Go to Asset application.
  Open an asset like 11240.
  	b. From the Attachment icon => Add
  New Attachment => Add New File.
  	c. In the "Create File
  Attachment" dialog box, select an ampty file (e.g. test.txt) in
  the folder c:\temp. Click OK button.
  	Maximo pops up a message
  as below:
  	"The file test.txt is not valid or not in the
  selected directory. Provide a valid file name and try
  again".
  
  
  
  EXPECTED RESULTS:
  	Maximo should show the error
  message like below:
  	"You can not attache an empty file to the
  record".
  
  REPORTED IN VERSION:
  	IBM Maximo Asset Management
  7.6.0.10
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * Maximo users                                                 *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * Users receive an ambiguous error message when attaching an   *
  * empty file to a Maximo record                                *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is contained in the following maintenance
  package: release\fix pack for Release 7.6.1.3 Product
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  MAXIMO ASST MGM

• Fixed component ID

  5724R46AM

Applicable component levels