IBM Support

IJ30958: PERFORMANCE ISSUE IN WORK ORDER WITH 800 OR MORE ROUTE STOPS

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APAR status

  • Closed as program error.

Error description

  • ERROR DESCRIPTION:
    
    Performance issue in Work Order with 800 or
    more route stops.
    
    
    PROBLEM:
    
    Performance issue in Work Order
    with 800 or more route stops.
    
    When creating a Work Order from
    PM with a route with 800 or more route stops for Child Work
    Order, the navigation and performance in this record
    degrades.
    
    Any time moving between Plans Or Actuals tab or
    changing the Work Order description will cause the application
    to hang for a while until the MboSets are loaded.
    
    
    PERFORMANCE
    ISSUE: YES.
    
    STEPS TO REPRODUCE:
    
    Create a route-based PM with
    hundreds of route stops (ie. 800-1000)
    Have the stops create
    tasks.
    Generate the Work Orders and tasks from the PM.
    Save
    it.
    Navigate to Plans or Actual
    Wheel spins for an extended
    period of time.
    Also happens when trying to edit the Work Order
    or task description.
    
    
    CURRENT ERRONEOUS RESULT:
    
    Performance
    issue in Work Order with 800 or more route stops.
    
    
    EXPECTED
    RESULT:
    
    Performance issue should not happen in Work Order with
    800 or more route stops.
    
    
    ENVIRONMENT (SYSTEM INFO):
    
    Version
    Tivoli's process automation engine 7.6.1.0 Build 20180718-1141
    DB Build V7610-83
    

Local fix

  • N/A
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Maximo users                                             *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * Users encounter performance issues in Work Order Tracking    *
    * with 800 or more Route Stops.                                *
    ****************************************************************
    

Problem conclusion

  • The fix for this APAR is contained in the following maintenance
    package: release\fix pack for Release 7.6.1.3 Product
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ30958

  • Reported component name

    MAXIMO ASST MGM

  • Reported component ID

    5724R46AM

  • Reported release

    761

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2021-02-19

  • Closed date

    2021-07-06

  • Last modified date

    2021-07-06

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    MAXIMO ASST MGM

  • Fixed component ID

    5724R46AM

Applicable component levels

[{"Type":"MASTER","Line of Business":{"code":"LOB59","label":"Sustainability Software"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSLKT6","label":"IBM Maximo Asset Management"},"Version":"All Versions"}]

Document Information

Modified date:
07 July 2021