IJ30941: TEP BROWSER VIEW GENERATES FAILING URL'S WHEN DOCUMENT PATHS BEGIN WITH "CLASSES" QUALIFIER.

IBM Tivoli Monitoring 6.3.0 Fix Pack 7 Service Pack 8 (6.3.0.7-TIV-ITM-SP0008)

APAR status

• Closed as program error.

Error description

• Due to the current approach used by the TEP client to construct
  a valid URL based on relative document paths, if a networked
  device in the environment is known to the DNS (or the TEP
  client machine's local hosts file) using a domain name that
  begins with "classes", the URL construction will fail to
  produce the correct fully-qualified URI.
  

Local fix

• 1) If the network device associated with a domain name that
  begins with classes is no longer in operation, the device
  should be varied offline and the corresponding DNS entry should
  be removed.
  
  2) The network device associated with a domain
  name that begins with classes can be renamed so that the
  leading domain qualifier is assigned a value other than
  classes.
  

Problem summary

• TEP Browser View generates failing URL's when document paths
  begin with "classes" qualifier.
  
  
  Due to the approach used by the TEP client to construct a valid
  URL based on relative document paths, if a networked device in
  the environment is known to the DNS (or the TEP client machine's
  local hosts file) using a domain name that begins with "classes"
  qualifier, the URL construction algorithm associated with the
  TEP Browser View will fail to produce the correct
  fully-qualified URI.  This typically results in an HTTP error,
  and the expected document is not rendered.
  

Problem conclusion

• The TEP Browser View implementation has been changed to check
  for the existence of a leading "classes" qualifier in the
  relative document path, and then properly handle the case where
  a networked device with that name is known to the DNS.
  
  
  The fix for this APAR is contained in the following maintenance
  packages:
  
     | service pack | 6.3.0.7-TIV-ITM-SP0008
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TEPS

• Fixed component ID

  5724C04PS

Applicable component levels