IJ30938: 7.6.1.2 - NOT ABLE TO ENTER SPECIAL CHARACTERS IN DATA FIELDS IN LONG DESCRIPTION

APAR status

• Closed as program error.

Error description

• PROBLEM DESCRIPTION
  
  Special characters are being cut off the
  top of the values in the description field.
  
  STEPS TO
  REPRODUCE
  
  This is ONLY reproducible in Windows with Chrome and
  not Mac OS
  
  Login to Maximo
  
  maxadmin / maxadmin
  
  Must test
  with Chrome and Windows
  
  Wotrack app
  
  Workorder # 1116
  
  See the
  description of the workorder
  
  The list tab will show the
  special characters about the letters. You will not see them in
  the main tab.
  
  It's like it is cutting off the top of the
  letters.
  
  RESULTS
  
  Special characters on top of the letters are
  being cut off
  
  EXPECTED RESULTS
  
  The special characters should
  display
  
  PRODUCT VERSION
  
  7.6.1.2
  

Local fix

• N/A
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * Maximo/iot18 skin                                            *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * NOT ABLE TO ENTER SPECIAL CHARACTERS IN DATA FIELDS IN THE   *
  * DESCRIPTION & LONG DESCRIPTION                               *
  ****************************************************************
  

Problem conclusion

• _The fix for this APAR is contained in the following maintenance
  package: release\fix pack for Release 7.6.1.3 Product_
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  MAXIMO ASST MGM

• Fixed component ID

  5724R46AM

Applicable component levels