IBM Support

IJ30677: DISCREPANCIES IN ARCHIVE DB TABLES CAN CAUSE ISSUES WITH BACKUP AND RESTORE FUNCTION ON FRESH INSTALL VS PATCHED APPLIANCE

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APAR status

  • Closed as program error.

Error description

  • Discrepancies in archive database tables can cause issues in
    the backup and restore function on fresh install versus patched
    QRadar appliances.
    Messages similar to the following might be visible in qradar
    logging when this issue occurs:
    ErrorStream pg_restore: pg_restore: [archiver (db)] could not
    execute query: ERROR: column "column name x" of relation
    "column name y" does not exist
    

Local fix

  • Contact Support for a possible workaround that might address
    this issue in some instances.
    

Problem summary

  • This issue was fixed in QRadar QRM QVM release of 7.4.2 FixPack
    3.
    

Problem conclusion

  • This issue was fixed in QRadar QRM QVM release of 7.4.2 FixPack
    3.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ30677

  • Reported component name

    QRADAR SOFTWARE

  • Reported component ID

    5725QRDSW

  • Reported release

    741

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2021-02-03

  • Closed date

    2021-04-12

  • Last modified date

    2021-04-12

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    QRADAR SOFTWARE

  • Fixed component ID

    5725QRDSW

Applicable component levels

[{"Line of Business":{"code":"LOB24","label":"Security Software"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSBQAC","label":"IBM Security QRadar SIEM"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"741"}]

Document Information

Modified date:
13 April 2021