Direct links to fixes
APAR status
Closed as fixed if next.
Error description
It seems all of the current TBSM Fix Packs will perform a redeployment of the TBSM specific project. This is being done, to pickup any of the latest code changes but, neglects to account for customization (especially customization that is performed after the initial install). If the backup information was not initially specified when TBSM was first installed, then the installer does not have a record of it and therefore, will not update during an FP upgrade (this is specifically for the Datasources). As for the policies, it seems it was not expected that the TBSM specific policies (that ship with the product) would be customized. We'll need to add logic to the installer process to account for this deficiency. We will also need to provide a way to backup this specific data, which is not taking place at the moment (and we are dependent on what is backed up by Impact or the Client).
Local fix
NA
Problem summary
**************************************************************** * USERS AFFECTED: * * All TBSM Users * **************************************************************** * PROBLEM DESCRIPTION: * * When TBSM Fix Pack maintenance is applied to an environment, * * the updates/customization made to policies, is not * * maintained. * **************************************************************** * RECOMMENDATION: * **************************************************************** The TBSM specific polices are always replaced with newer versions that come with the Fix Pack being applied. The TBSM Fix Pack does not backup the customized polices and depends on the Impact Fix Packup update installer to perform those backups. However, the Impact Fix Pack may not be applied just prior to the TBSM update, which means that updates to those policies that are made between the Impact and the TBSM updates would be lost.
Problem conclusion
Temporary fix
Comments
APAR Information
APAR number
IJ30536
Reported component name
TIV BUS SERV MG
Reported component ID
5724C5100
Reported release
620
Status
CLOSED FIN
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2021-01-26
Closed date
2021-08-26
Last modified date
2021-08-26
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Modules/Macros
UNKNOWN
Fix information
Applicable component levels
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSSPFK","label":"Tivoli Business Service Manager"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"620","Line of Business":{"code":"LOB45","label":"Automation"}}]
Document Information
Modified date:
10 May 2022