IBM Support

IJ30296: WHEN ISSUING AN ITEM, THE USER FROM SITE A IS UNABLE TO SELECT TASKS OF WORK ORDERS IN DIFFERENT SITE (EG. SITE B)

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APAR status

  • Closed as program error.

Error description

  • PROBLEM: When issuing an item, the user from site A is unable
    to select tasks of work orders in different site (eg. site B)
    
    STEPS TO REPLICATE:
    User wilson's default site: site A (eg.FLEET)
    1.Login as wilson
    2.Go to Inventory Usage application
    3.Create a new inventory usage record (type= ISSUE)
    Set From: ATLANTA storeroom under FLEET site
    4.In Usage Lines, Add new line
    Item: 6I-2499
    In Charge Information,
    To Site: BEFORD
    Work Order: 1003 (under BEDFORD site)
    5.Try to select task for workorder
    
    RESULT: Work order 1003's tasks are not listed up for selecting
    
    EXPECTED RESULT: Work order 1003's tasks are listed up for
    selecting
    
    REPORTED IN VERSION: Maximo Asset Management 7.6.1.2
    
    AFFECTED APPLICATION (for Maximo Only):
    Inventory Usage application
    

Local fix

  • N/A
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * maximo                                                       *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * Task ID select value did not display any tasks when work     *
    * order is in a different site. This happened in Inventory     *
    * Usage app only.                                              *
    ****************************************************************
    

Problem conclusion

  • This is fixed in code.
    The fix for this APAR is contained in
    the following maintenance package:
     | release\fix pack |
    Interim Fix for Release 7.6.1.3 Product
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ30296

  • Reported component name

    MAXIMO ASST MGM

  • Reported component ID

    5724R46AM

  • Reported release

    761

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2021-01-13

  • Closed date

    2021-01-29

  • Last modified date

    2021-01-29

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  • maximo
    

Fix information

  • Fixed component name

    MAXIMO ASST MGM

  • Fixed component ID

    5724R46AM

Applicable component levels

[{"Line of Business":{"code":"LOB59","label":"Sustainability Software"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSLKT6","label":"IBM Maximo Asset Management"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"761"}]

Document Information

Modified date:
30 January 2021