IJ30258: BMXAA4214E NULL POINT ERROR MESSAGE RECEIVED WHEN USING UNASSIGN ALL OPTION

APAR status

• Closed as program error.

Error description

• In Graphical Work Week, when using the Unassign All menu option
  in a cell of the Resource View (lower pane), the ?BMXAA4214E ?
  An unknown error?? message is displayed if there are two
  assignments one of which is an external assignment.
  Scheduler
  should only attempt to unassign the included assignment and not
  the external assignment seen in the menu option View External
  Assignments. It works fine if there are one or multiple
  internal assignments and the Unassign All option is not
  available if it is only an external assignment.
  
  STEPS TO
  REPRODUCE:
  1. Go to Work order Tracking
  2. Create 2 Work
  Orders
  3. Assign the same craft and labor, working the DAY/DAY
  calendar/shift.
  4. Schedule one on a work day next week from
  07:00 and the other from 11:00 on the same day, both for 4
  hours
  5. Go to Work Graphical Work Week
  6. Create a work list
  
  7. Right click on the cell corresponding to Ball for Thu 07,
  3.00
  8. Click Unassign All
  
  RESULT:
  Error is
  displayed:
  BMXAA4214E - An unknown error has occurred. Please
  contact your system administrator for assistance. Gather the
  logs from the <HOME> directory and determine where and why the
  error occurred.
  null
  
  EXPECTED RESULT:
  Unassign all option
  shouldn't be available
  
  REPORTED IN VERSION:
  Tivoli's process
  automation engine 7.6.1.2
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * Sheduler                                                     *
  ****************************************************************
  

Problem conclusion

• Fix has been made to fix....The fix for this APAR is contained
  in the following maintenance package:
  | release\fix pack\interim fix for Release 7.6.1.3 of Base
  Services(Scheduler 768x)
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  MAXIMO SCHEDULE

• Fixed component ID

  5724R46SE

Applicable component levels