IBM Support

IJ30039: QRADAR PATCHING TO 7.4.1 FP2 CAN FAIL AT HOSTNAME VALIDATION

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APAR status

  • Closed as program error.

Error description

  • The QRadar patching process to 7.4.1 FP 2 can fail due to
    hostname naming validation.
    If, while building a High Availability (HA) setup, the primary
    is named hostname-primary.domainname, when HA is added, the
    hostnames are:
    hostname-primary-primary.domain
    hostname-primary-secondary.domain
    When attempting to patch to 7.4.1 FP2, it fails as the hostname
    validation is incorrect.
    

Local fix

  • No workaround available.
    APARs identified with no workaround may require a software
    delivery to resolve. This reported issue will be considered for
    a future release and administrators can subscribe to the APAR
    to get updates by clicking on the Subscribe button on the right
    side of this page or ask a question about this APAR in our
    Support Forums.
    https://ibm.biz/qradarforums
    

Problem summary

  • This issue was fixed in QRadar QRM QVM release of 7.4.3 FixPack
    1 and 7.3.3 FixPack 9.
    

Problem conclusion

  • This issue was fixed in QRadar QRM QVM release of 7.4.3 FixPack
    1 and 7.3.3 FixPack 9.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ30039

  • Reported component name

    QRADAR SOFTWARE

  • Reported component ID

    5725QRDSW

  • Reported release

    741

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2020-12-23

  • Closed date

    2021-07-13

  • Last modified date

    2021-07-23

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    QRADAR SOFTWARE

  • Fixed component ID

    5725QRDSW

Applicable component levels

[{"Line of Business":{"code":"LOB24","label":"Security Software"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSBQAC","label":"IBM QRadar SIEM"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"741"}]

Document Information

Modified date:
24 July 2021