IBM Support

IJ29922: DOMAIN SHOWING VALUES FOR OTHER SITES FOR USER MT ONLY (MULTITENANCY)

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APAR status

  • Closed as program error.

Error description

  • ASSETTYPE domain shows more values than should be visible in
    MTM.
    User with access only for MCLEAN site sees values for BEDFORD
    in Asset Type look up.
    This is only an issue in MT. It does not happen in regular
    single tenant maximo.
    
    STEPS TO REPRODUCE:
    1. Login into MT env as maxadmin and into MTM tenant.
    2. In Domains, locate ASSETYPE domain, there are 25 none with
    site.
    3. Add new row for Internal = IT,  Value = PCASSET Description
    PC Asset Add Site BEDFORD and then OK, there are now 35 records
    4. Create a new user RICKK and add Security Groups ITADMIN and
    MCLEANSITE Default insert site Mclean(Add ASSET application to
    ITADMIN if not granted)
    5. Log in as RICKK and go to Assets.
    6. Insert new asset and in Asset Type field, click the look up.
    You will see 35 records including the BEDFORD records.
    
    If you perform same in single tenant, these records will not
    show.
    
    RESULT:
    Records for site that user has no access appear in look up
    
    EXPECTED RESULT:
    Only records user has access should to appear, just as it does
    in single tenant version
    
    Product Version:
    Tivoli's process automation engine 7.6.1.2 Build 20200715-0100
    DB Build V7612-284 MT DB Build V7612-16
    

Local fix

  • n/a
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Maximo users                                                 *
    ****************************************************************
    

Problem conclusion

  • The fix for this APAR is contained in the following
    maintenancepackage:
    Release 7.6.1.3 of Base Services
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ29922

  • Reported component name

    SYSTEM CONFIG

  • Reported component ID

    5724R46S1

  • Reported release

    761

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2020-12-14

  • Closed date

    2021-07-16

  • Last modified date

    2021-07-16

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    SYSTEM CONFIG

  • Fixed component ID

    5724R46S1

Applicable component levels

[{"Line of Business":{"code":"LOB59","label":"Sustainability Software"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSLKT6","label":"Maximo Asset Management"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"761"}]

Document Information

Modified date:
18 July 2021