IJ29794: CAN NOT SEE THE CAUSE AND REMEDY REPORTED IN THE WORKCENTER WORK SUPERVISION

APAR status

• Closed as program error.

Error description

• Using an environment with the base language in Spanish, when
  the cause and remedy are reported in the Work Order Tracking
  application> Failure Reporting tab, they are not shown in Work
  Center Supervision (Reported Work> Failure).
  
  STEPS TO
  REPRODUCE:
  
  1. Go to Work Order Tracking application and bring
  up any record (used WO 6004)
  
  2. Under Failure Reporting tab
  add a problem, cause and remedy.
  
  3. Go to Work Center Work
  Supervision and search for wo 6004
  
  4. Under Reported Work tab
  > Failure
  
  EXPECTED RESULTS: The entire failure hierarchy
  should be seen on this screen.
  
  RESULTS: Only the "problem" is
  shown in the hierarchy.
  
  REPORTED IN VERSION:
  
  Version of
  Maximo: 7610 - Work Center 7604
  Application within Maximo: Work
  Supervision
  

Local fix

• na
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * Maximo users                                                 *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is contained in the following
  maintenancepackage:
  Release 7.6.1.3 of Base Services
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  SYSTEM CONFIG

• Fixed component ID

  5724R46S1

Applicable component levels