IJ29704: IN TPAE 7.6.1.2, BASE LANGUAGE SET TO A NON-ENGLISH LANGUAGE, WHEN USING OSLC API, RECEIVES ERROR "NOT ABLE TO FETCH DATA"

APAR status

• Closed as program error.

Error description

• Steps to reproduce
  1. Install TPAE 7610. Choose base language
  among Italian, Japanese, Korean, Spanish, Chinese Simplified,
  Chinese Traditional, Croatian, Czech, Dutch, Finnish,
  Norwegian, Russian.
  2. Upgrade to TPAE 7612.
  3. Use OSLC API
  from any tool or web browser. Try to access http://X.X.X.X:9080/
  maximo/oslc/os/mxasset?_lid=maxadmin&_lpwd=xxxxxxxxxx
  4. Tool
  or browser displays error "not able to fetch data"
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All users in transalted database where INTUSEWITH domain was *
  * transalted                                                   *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * INTUSEWITH was marked as internal which cause USEWITH column *
  * in MAXINTOBJECT not be transalted and all REST calls are     *
  * failing                                                      *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  

Problem conclusion

• Domain INTUSEWITH should remain non internal
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  MAXIMO ASST MGM

• Fixed component ID

  5724R46AM

Applicable component levels