APAR status
Closed as program error.
Error description
This is a regression issue from 7612 GA. The issue was found in TPAE 7612 IFIX build 20201113 ( IF003 ) The Null Pointer exception showed when clicking Run Reorder button in the Reorder Direct Issue Items dialog from Inventory App. Reproduce steps : ============= 1) Login as maxadmin ( or wilson ) or any user 2) Make sure there is a default insert site specified . For example, TEXAS, Do not use site Bedford. 3) Goto Inventory List view. 4) On the left pane, click ' Reorder ' --> Reorder Direct Issue Items / Svcs 5) The Dialog showed, but the ' Site ' field is empty and read-only 6) click ' Run Reorder ' button, The unknow error showed. ( This is the problem !!! ) ( see screen shot in the Links tab ) In the System error log, the following exception showed 7) Repeat the step 4, the Site field will be populated this time. Expected Result : ============ In step 4, The null pointer exception should not occur. The Site field should be populated and should be editable by selecting value from the magnifier icon. [11/19/20 17:25:59:090 PST] 000002c1 SystemErr R Logged an exception at: psdi.webclient.system.sessio n.WebClientSession.defaultHandler(WebClientSession.java:1624) [1 1/19/20 17:25:59:090 PST] 000002c1 SystemErr R java.lang.NullPointerException: null [11/19/20 17:25:59:090 PST] 000002c1 SystemErr R java.lang.NullPointerException at psdi.mbo.MboSet.getBoolean(MboSet.java:5605) at psdi.webclient.b eans.common.ReorderBean.isAsync(ReorderBean.java:147) at psdi.we bclient.beans.common.ReorderBean.reorderresultsdirect(ReorderBea n.java:178) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at s un.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorI mpl.java:90) at sun.reflect.DelegatingMethodAccessorImpl.invoke( DelegatingMethodAccessorImpl.java:55) at java.lang.reflect.Method.invoke(Method.java:508) at psdi.webclie nt.system.session.WebClientSession.defaultHandler(WebClientSessi on.java:1510) at psdi.webclient.system.session.WebClientSession. handleEvent(WebClientSession.java:1403) at psdi.webclient.system .session.WebClientSession.processRequestEvent(WebClientSession.j ava:6219)
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * maximo users who use the Inventory application * **************************************************************** * PROBLEM DESCRIPTION: * * Null pointer exception occurred when running Reorder Direct * * Issue Items/Svcs when there are no inventory items on user's * * current default insert site. * **************************************************************** * RECOMMENDATION: * ****************************************************************
Problem conclusion
This was found internally and was fixed in code. The fix for this APAR is contained in the following maintenance package: | release\fix pack | Interim Fix for Release 7.6.1.3 Product
Temporary fix
Comments
APAR Information
APAR number
IJ29429
Reported component name
INVENTORY
Reported component ID
5724R46IN
Reported release
760
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2020-11-23
Closed date
2020-12-02
Last modified date
2020-12-02
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Modules/Macros
maximo
Fix information
Fixed component name
INVENTORY
Fixed component ID
5724R46IN
Applicable component levels
[{"Line of Business":{"code":"LOB59","label":"Sustainability Software"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSLKT6","label":"IBM Maximo Asset Management"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"760"}]
Document Information
Modified date:
03 December 2020