IBM Support

IJ29049: LOG SOURCES CONFIGURED TO USE JDBC CAN FAIL TO COLLECT LOGS AFTER AN ECS-EC-INGRESS SERVICE RESTART HAS OCCURRED

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APAR status

  • Closed as program error.

Error description

  • JDBC Log Sources can fail to collect events after an
    ecs-ec-ingress service restart has occurred.
    In these instances, the Log Sources continue to display
    "Success" state with a last status update of days or weeks
    prior to the ecs-ec-ingress restart date.
    

Local fix

  • Contact Support for a possible workaround that might address
    this issue in some instances.
    

Problem summary

  • This fix is available in the weekly auto update for 2 February
    2021 (Build 1612292229) and in the following RPMs on IBM Fix
    Central:
    PROTOCOL-JDBC-7.3-20201123202429.noarch.rpm
    PROTOCOL-JDBC-7.4-20201123202423.noarch.rpm
    

Problem conclusion

  • This fix is available in the weekly auto update for 2 February
    2021 (Build 1612292229) and in the following RPMs on IBM Fix
    Central:
    PROTOCOL-JDBC-7.3-20201123202429.noarch.rpm
    PROTOCOL-JDBC-7.4-20201123202423.noarch.rpm
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ29049

  • Reported component name

    QRADAR SOFTWARE

  • Reported component ID

    5725QRDSW

  • Reported release

    740

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2020-10-30

  • Closed date

    2021-02-04

  • Last modified date

    2021-02-04

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    QRADAR SOFTWARE

  • Fixed component ID

    5725QRDSW

Applicable component levels

[{"Line of Business":{"code":"LOB24","label":"Security Software"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSBQAC","label":"IBM Security QRadar SIEM"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"740"}]

Document Information

Modified date:
05 February 2021