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IJ28752: THE QRADAR PIPELINE CAN STOP RECEIVING ALL EVENTS DUE TO A STRINGOUTOUFBOUNDSEXCEPTION OCCURRING

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APAR status

  • Closed as program error.

Error description

  • In some instances, the QRadar pipeline can stop receiving all
    events when a stringoutofbounds exception occurs.
    Messages similar to the following might be visible in
    /var/log/qradar/log when this issue occurs:
    [ecs-ec-ingress.ecs-ec-ingress] [StreamProcessorThread]
    java.lang.StringIndexOutOfBoundsException: String index out of
    range: 43
    [ecs-ec-ingress.ecs-ec-ingress] [StreamProcessorThread] at
    java.lang.String.substring(String.java:2682)
    [ecs-ec-ingress.ecs-ec-ingress] [StreamProcessorThread] at
    com.q1labs.sem.types.SyslogSourcePayload.parseLine(SyslogSourceP
    ayload.java:196)
    [ecs-ec-ingress.ecs-ec-ingress] [StreamProcessorThread] at
    com.q1labs.sem.types.SyslogSourcePayload.getSourceName(SyslogSou
    rcePayload.java:159)
    [ecs-ec-ingress.ecs-ec-ingress] [StreamProcessorThread] at
    com.q1labs.sem.types.SourcePayloadBase.put(SourcePayloadBase.jav
    a:331)
    [ecs-ec-ingress.ecs-ec-ingress] [StreamProcessorThread] at
    com.q1labs.sem.types.SyslogSourcePayload.put(SyslogSourcePayload
    .java:412)
    

Local fix

Problem summary

  • This issue was fixed in QRadar QRM QVM release of 7.4.2 FixPack
    2 and 7.3.3 FixPack 8.
    

Problem conclusion

  • This issue was fixed in QRadar QRM QVM release of 7.4.2 FixPack
    2 and 7.3.3 FixPack 8.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ28752

  • Reported component name

    QRADAR SOFTWARE

  • Reported component ID

    5725QRDSW

  • Reported release

    730

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2020-10-15

  • Closed date

    2021-01-28

  • Last modified date

    2021-05-03

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    QRADAR SOFTWARE

  • Fixed component ID

    5725QRDSW

Applicable component levels

[{"Line of Business":{"code":"LOB24","label":"Security Software"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSBQAC","label":"IBM Security QRadar SIEM"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"730"}]

Document Information

Modified date:
04 May 2021