IJ28664: EXTERNAL EMAIL ADDRESS'S ARE STOPPING THE EXPORT OF GRAPHICAL WORK WEEK RECORDS.

APAR status

• Closed as program error.

Error description

• If a labor record has any external email id other than the
  company e-mail address such as a Gmail account the e-mails is
  being sent as needed. If the e-mail address is an internal
  e-mail address the Work Week record is not being exported and
  sent via e-mail.
  
  
  
  STEPS TO REPRODUCE:
  
  1. Login as user who has internal email address on user record.
  
  
  2. Create a schedule in graphical work week.
  
  3. Navigate to graphical work view.
  
  4. On resource tab find resource labor where work is assigned in
  next few days and for that labor primary email id should be
  internal email id.
  
  5. On labor name right click and select Export to Calendar and
  enter number of days and click ok.
  
  6. The user should receive the email, but he is not receiving.
  
  EXPECTED RESULTS:
  
  That e-mail would have been received.
  
  Reported in Version
  
  Maximo 7.6.1.2 with Scheduler 7.6.8
  

Local fix

• n/a
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * Users of the Graphical Work Week application in Scheduler    *
  * 7.6.8.                                                       *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * EXTERNAL EMAIL ADDRESS'S ARE STOPPING THE EXPORT OF          *
  * GRAPHICAL WORK WEEK CALENDAR.                                *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  

Problem conclusion

• A code fix has been made.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Modules/Macros

• MAXIMO
  

Fix information

• Fixed component name

  MAXIMO SCHEDULE

• Fixed component ID

  5724R46SE

Applicable component levels