IJ28580: MAXIMO SESSION RECORDS ARE CREATED MULTIPLE TIMES IN THE MAXSESSION TABLE.

APAR status

• Closed as program error.

Error description

• PROBLEM DESCRIPTION: Maxsession table is adding active session
  record everytime user navigate between classic maximo and work
  center.
  
  STEPS TO REPRODUCE:
  1-Go to Maximo Classic and from
  Work Order Module called Work Supervision
  
  2-On the Work Center
  Work Supervision screen > Click on the right-top > Start
  Center
  You will moved to Maximo Classic again
  
  3-Open SQL tool
  and run SELECT * FROM MAXSESSION WHERE USERID =
  'your_user_id'
  
  RESULTS: While user navigate back from work
  center to regular Maximo, it creates a session record every
  single time on Maxsession table.
  
  EXPECTED RESULT: It should
  show up only one login record
  
  PRODUCT VERSION: Tivoli's
  process automation engine 7.6.1.0
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * Maximo users                                                 *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * Maxsession table is adding active session record everytime   *
  * user navigate between classic Maximo and Work Centers.       *
  ****************************************************************
  STEPS TO REPRODUCE:
   1-Go to Maximo Classic and from
   Work Order Module called Work Supervision
   2-On the Work Center
   Work Supervision screen > Click on the right-top > Start
   Center
   You will moved to Maximo Classic again
   3-Open SQL tool
   and run SELECT * FROM MAXSESSION WHERE USERID =
   'your_user_id'
   RESULTS: While user navigate back from work
   center to regular Maximo, it creates a session record every
   single time on Maxsession table.
   EXPECTED RESULT: It should
   show up only one login record
   PRODUCT VERSION: Tivoli's
   process automation engine 7.6.1.0
  

Problem conclusion

• The fix for this APAR is contained in the following maintenance
  package:
  Release 7.6.1.3 of Base Services
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  MAXIMO ASST MGM

• Fixed component ID

  5724R46AM

Applicable component levels