IJ28421: EXPORT TO CALENDAR 404 ERROR IN GRAPHICAL WORK WEEK APPLICATION

APAR status

• Closed as program error.

Error description

• After creating a schedule in Graphical work week application and
  then assigning a  few orders to labor X in resource section for
   labor, when labor X is right clicked upon and option
  Export
  to Calendar selected, click ok a new dialog window will open
  showing calendar files created.
  Clicking on the download icon for a file causes a new tab to
  open
  and will display
   below error.
  
  The server has encountered an unknown error. Reload the
  application and try again. If the problem persists, contact your
  system administrator. Error code: 404
  
  Steps:
  
  1. Navigate to Graphical work week application.
  2. create new schedule or open any existing schedule.
  3. navigate to Graphical view tab and find the resource where
  some work is assigned today or in next few days.
  4. in resource section filter that craft and right click and
  select export to calendar option.
  5. export to calendar window will open, select number of days
  and method is file downloaded and click ok
  6. Exported calendar window will open with exported files.
  7. in project name section you will find download option, click
  on that,
  
  RESULTS:
  its redirecting to new browser window and in that you will see
  404 error as mentioned in case
  
  EXPECTED RESULTS:
  Should receive an option to either open the file or to save it
  to drive.
  
  Systems Info:
  Tivoli's process automation engine 7.6.1.2
  IBM Maximo Asset Management Scheduler 7.6.8.0
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * Users of the Graphical Work Week application in Maximo       *
  * 7.6.1.2.                                                     *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * EXPORT TO CALENDAR 404 ERROR IN GRAPHICAL WORK WEEK          *
  * APPLICATION                                                  *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  

Problem conclusion

• A code fix has been made.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Modules/Macros

• MAXIMO
  

Fix information

• Fixed component name

  MAXIMO SCHEDULE

• Fixed component ID

  5724R46SE

Applicable component levels