IBM Support

IJ27330: CANNOT CREATE A TEMPLATE FROM DRAFT REQUISITION THAT REFERENCES SERVICE LINE TYPE AND NO QUANTITY

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APAR status

  • Closed as program error.

Error description

  • When user wants to create a template inside a draft with a Line
    Type of SERVICE and without a quantity, the system is throwing
    this system message : "BMXAA4195E - A value is required for the
    Quantity field on the MRLINE object."
    
    Steps to Replicate:
    1- Go to Self Service<Desktop Requisition<Create Requisition
    
    2- Click Continue, Select New Row, change Line Type 'Service'
    
    3- Complete all the requested fields i.e. Description but do not
    enter any quantity (It is a service you're not obligated to
    enter anything in 'Quantity'
    
    4-Scroll to bottom of browser and select Save As Draft
    
    5-Click Return to Startcenter
    
    6-Go to Self Service<Desktop Requisition<View Drafts and click
    on requisition created above, click on 'Create Template' and
    enter a name.
    
    7-Click OK in dialog box
    
    RESULT:
    The error message BMXAA4195E - A value is required for the
    Quantity field on the MRLINE object. will appear in the system,
    requesting us to enter a quantity in MRLINE
    
    EXPECETD RESULT: A quanity is not required on a Line Type of
    Service. Therefore, this action should not result in a system
    message and should be allowed
    .
    System Information
    
    Tivoli's process automation engine 7.6.1.1
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Maximo users                                                 *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * CANNOT CREATE A TEMPLATE FROM DRAFT REQUISITION THAT         *
    * REFERENCES SERVICE LINE TYPE AND NO QUANTITY                 *
    ****************************************************************
    

Problem conclusion

  • This is fixed in code.The fix for this APAR is contained in the
    following maintenance package:
    | release\fix pack | Interim Fix for Release 7.6.1.3 Product
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ27330

  • Reported component name

    MAXIMO ASST MGM

  • Reported component ID

    5724R46AM

  • Reported release

    761

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2020-08-31

  • Closed date

    2021-05-20

  • Last modified date

    2021-05-20

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    MAXIMO ASST MGM

  • Fixed component ID

    5724R46AM

Applicable component levels

[{"Line of Business":{"code":"LOB59","label":"Sustainability Software"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSLKT6","label":"IBM Maximo Asset Management"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"761"}]

Document Information

Modified date:
21 May 2021