APAR status
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Closed as program error.
Error description
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When upgrading a TEPS installation as a non-root user, running wasihs855uplift.sh fail leaving the environment partially uplifted. Once the WAS and IHS components are in this state, WAS uplifted to 8.55.16 and IHS not uplifted, no further recovery action is possible without restoreing the installation from a prior back-up. Any attempted recovery action with out performing a restore, will cause the post-configuration jar file, WAS_IHS_855_Config.jar, to configure the WAS and IHS component incorrectly. RECREATE INSTRUCTIONS: NOTE: itmuser will be used as the non-root user for the rest of the recreate steps. NOTE: /opt/IBM/ITM2 will be used as the new ITM installation directory for the rest of the recreate steps. NOTE: These step apply only to TEPS suporrted platforms for Linux and AIX 1) Login to the system as root a) Create itmuser if it does not already exist. b) Create /opt/IBM/ITM2 if it does not already exist. c) Change the ownership of /opt/IBM/ITM2 to be owned by itmuser. 2) Login to the system as itmuser a) Install the TEMS, TEPS and OS agent depending on the system from 063000700 media. b) Configure the TEMS. b) Configure the OS agent to connect to the TEMS. 3) Login to the system as root a) Configure the TEPS to the TEMS. b) Run secureMain -g <GROUP> lock, where <GROUP> is replaced by the primary group of itmuser. 4) Login to the system as itmuser a) Start the TEMS, TEPS and OS Agent. b) Connect the TEPS to a TEP client and verify that you can log in and view the workspace. c) Stop the TEMS, TEPS and OS Agent. d) Apply 6.3.0.7-TIV-ITM-Unix-SP0005 for an AIX system or 6.3.0.7-TIV-ITM-Linux-SP0005 for a Linux system. e) Start the TEMS, TEPS and OS Agent. f) Connect the TEPS to a TEP client and verify that you can log in and view the workspace. g) Stop the TEMS, TEPS and OS Agent. h) Run the wasihs855uplift.sh script as instructed in the 6.3.0.7-TIV-ITM-SP0005.README i) ERROR: Notice that the WAS uplift was successful and the IHS uplift failed.
Local fix
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1) Login to the system as itmuser or root a) Restore the ITM installation directory to a stated prior to running wasihs855uplift.sh the first time. 2) Login to the system as itmuser b) Perform any maintenance actions to get the installation back to the 6.3.0.7-TIV-ITM-SP0005 level. Do NOT run wasihs855uplift.sh yet c) Do NOT run wasihs855uplift.sh d) Repair wasihs855uplift.sh CH=/opt/IBM/ITM2 cp $CH/bin/wasihs855uplift.sh $CH/bin/wasihs855uplift.bad.sh sed 's/user.ihs.httpPort=80";/user.ihs.httpPort=80,user.ihs.allo wNonRootSilentInstall=true";/' $CH/bin/wasihs855uplift.bad.sh > $CH/bin/wasihs855uplift.sh e) Run the wasihs855uplift.sh script as instructed in the 6.3.0.7-TIV-ITM-SP0005.README f) FIX: Notice that the WAS uplift was successful and the IHS uplift was successful. e) Start the TEMS, TEPS and OS Agent. f) Connect the TEPS to a TEP client and verify that you can log in and view the workspace.
Problem summary
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wasihs855uplift.sh fails when executed as non-root user When upgrading a TEPS installation as a non-root user, running wasihs855uplift.sh fails leaving the environment partially uplifted. Once the WAS and IHS components are in this state, WAS uplifted to 8.55.16 and IHS not uplifted, no further recovery action is possible without restoreing the installation from a prior back-up. Any attempted recovery action with out performing a restore, will cause the post-configuration jar file, WAS_IHS_855_Config.jar, to configure the WAS and IHS component incorrectly.
Problem conclusion
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The script wasihs855uplift.sh has been changed to fix the problem. The fix for this APAR is contained in the following maintenance packages: | service pack | 6.3.0.7-TIV-ITM-SP0014
Temporary fix
Comments
APAR Information
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APAR number
IJ27215
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Reported component name
OMEG DIST INSTA
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Reported component ID
5608A41CI
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Reported release
630
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Status
CLOSED PER
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PE
NoPE
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HIPER
NoHIPER
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Special Attention
NoSpecatt / Xsystem
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Submitted date
2020-08-21
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Closed date
2023-04-17
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Last modified date
2023-04-17
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APAR is sysrouted FROM one or more of the following:
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APAR is sysrouted TO one or more of the following:
Fix information
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Fixed component name
OMEG DIST INSTA
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Fixed component ID
5608A41CI
Applicable component levels
[{"Business Unit":{"code":"BU029","label":"Software"},"Product":{"code":"SSZ8F3","label":"IBM Tivoli Monitoring V6"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"630"}]
Document Information
Modified date:
25 September 2023