IJ26829: BMXAA0090E - Asset xxxxx is not a valid asset, or its status isnot an operating status.

APAR status

• Closed as program error.

Error description

• When you go to Self Service<Service Request< Create
  Service Request application the setting on Select Value<Filter
  By dialog box on the Asset field appears to affect
  the selection of an asset in the menu option Classification
  dialog box.
  
  Steps to replicate;
  
  Sign in with WILSON
  Go to Self Service > Service Requests > Create Service Request
  On the Asset field, click on lookup arrow > Select Value > then
  click Cancel
  On the Asset field, click on lookup arrow again > Classification
  Under Classification Search, scroll down and expand PUMP, select
  CNTRFGL, choose Asset 11430 from Asset table below
  
  RESULT:
  Receive Error message:
  BMXAA0090E - Asset 11430 is not a valid asset, or its status is
  not an operating status.
  
  EXPECTED RESULT:
  The selected asset should be allowed and the user returned to
  the Asset field with the selected value
  
  On the Asset field, click on lookup arrow > Select Value >
  change Filter By to 'All', click Refresh, and Continue
  On the Asset field, click on lookup arrow again > Classification
  Under Classification Search, scroll down and expand PUMP, select
  CNTRFGL, choose Asset 11430
  Selecting 11430 for Asset field is now successful.
  
  .
  REPORTED IN VERSION:
  
  Tivoli's process automation engine 7.6.1.0
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * Maximo Users                                                 *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * User cannot return an asset value from classification search *
  * after Select Value on the AssetNum field in the Create       *
  * Service Request application                                  *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * User cannot return an asset value from classification search *
  * after Select Value on the AssetNum field in the Create       *
  * Service Request application                                  *
  ****************************************************************
  

Problem conclusion

• This is fixed in code.
  The fix for this APAR is contained in
  the following maintenance package:
   | release\fix pack |
  Interim Fix for Release 7.6.1.3 Product
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Modules/Macros

• Maximo
  

Fix information

• Fixed component name

  MAXIMO ASST MGM

• Fixed component ID

  5724R46AM

Applicable component levels