IBM Support

IJ26651: SMTP CONTENT FLOWS ORIGINATING FROM QNI HAVE FIELDS THAT ARE LIMITED TO 64 CHARACTERS IN THE NETWROK ACTIVITY TAB

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APAR status

  • Closed as program error.

Error description

  • SMTP Content Flows (originating from QNI) in the Network
    Activity tab can have certain fields that are limited to 64
    characters.
    For example:
    Network Activity - SMTP Content Flows
    - Email fields and subject fields (these were the observed
    fields) are truncated to 64 characters
    - Email addresses in the format "First Last (Title of
    individual)" <first.last@domain.com> were often truncated
    somewhere in the actual email address
    - Recipient Users can be broken on a space.
    eg. One entry would read "Smith, another entry would read John
    (Title of person)" <John.Smith@customerdomain.com>
    

Local fix

  • No workaround available.
    APARs identified with no workaround may require a software
    delivery to resolve. This reported issue will be considered for
    a future release and administrators can subscribe to the APAR
    to get updates by clicking on the Subscribe button on the right
    side of this page or ask a question about this APAR in our
    Support Forums.
    https://ibm.biz/qradarforums
    

Problem summary

  • This issue was fixed in QRadar QRM QVM release of 7.4.3.
    

Problem conclusion

  • This issue was fixed in QRadar QRM QVM release of 7.4.3.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ26651

  • Reported component name

    QR INCIDENT FOR

  • Reported component ID

    5725QIFSW

  • Reported release

    733

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2020-07-28

  • Closed date

    2021-05-25

  • Last modified date

    2021-05-25

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    QR INCIDENT FOR

  • Fixed component ID

    5725QIFSW

Applicable component levels

[{"Line of Business":{"code":"LOB24","label":"Security Software"},"Business Unit":{"code":"BU008","label":"Security"},"Product":{"code":"SS6E69","label":"IBM QRadar Network Insights"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"733"}]

Document Information

Modified date:
26 May 2021