IBM Support

IJ26435: HIGH AVAILABILITY APPLIANCE JOIN CAN FAIL WHEN THE /STORE PARTITION ON THE SECONDARY APPLIANCE IS BUSY

Subscribe to this APAR

By subscribing, you receive periodic emails alerting you to the status of the APAR, along with a link to the fix after it becomes available. You can track this item individually or track all items by product.

Notify me when this APAR changes.

Notify me when an APAR for this component changes.

 

APAR status

  • Closed as program error.

Error description

  • When attempting to create a High Availability (HA) pair, the
    process can fail when the /store partition on the Secondary
    appliance is unexpectedly in a busy state and unable to be
    accessed.
    A message similar to the following might be visible in the
    qradar_hasetup.log file when this issue is occuring:
    [HA Setup (S-M----)] [ERROR] Failed to start repartitioning on
    the slave host
    and
    mkfs.xfs: cannot open /dev/mapper/storerhel-store: Device or
    resource busy
    in the ha_part_setup.log file
    

Local fix

  • Contact Support for a possible workaround that might address
    this issue in some instances.
    

Problem summary

  • This issue was fixed in QRadar QRM QVM release of 7.4.2 FixPack
    3 and 7.3.3 FixPack 8.
    

Problem conclusion

  • This issue was fixed in QRadar QRM QVM release of 7.4.2 FixPack
    3 and 7.3.3 FixPack 8.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ26435

  • Reported component name

    QRADAR SOFTWARE

  • Reported component ID

    5725QRDSW

  • Reported release

    740

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2020-07-22

  • Closed date

    2021-04-12

  • Last modified date

    2021-05-03

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    QRADAR SOFTWARE

  • Fixed component ID

    5725QRDSW

Applicable component levels

[{"Line of Business":{"code":"LOB10","label":"Data and AI"},"Business Unit":{"code":"BU029","label":"Software"},"Product":{"code":"SSBQAC","label":"IBM QRadar SIEM"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"740"}]

Document Information

Modified date:
04 May 2021