IBM Support

IJ26314: LOG SOURCE MANAGEMENT APP TEST CAN FAIL WITH 'LOGIN FAILED FOR USER <USERNAME>' ON JDBC LOG SOURCES USING DOMAIN AUTHENTICATION

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APAR status

  • Closed as program error.

Error description

  • When using Domain Authentication for JDBC log source
    configuration, the log source can be in Success state and
    working as expected, but the Log Source Management App tests
    for those log sources can fail with a message similar to the
    following:
    "Login failed for user '<username>'"
    

Local fix

  • No workaround available.
    APARs identified with no workaround may require a software
    delivery to resolve. This reported issue will be considered for
    a future release and administrators can subscribe to the APAR
    to get updates by clicking on the Subscribe button on the right
    side of this page or ask a question about this APAR in our
    Support Forums.
    https://ibm.biz/qradarforums
    

Problem summary

  • This fix is available in the weekly auto update for 2 February
    2021 (Build 1612292229) and in the following RPMs on IBM Fix
    Central:
    PROTOCOL-JDBC-7.3-20201123202429.noarch.rpm
    PROTOCOL-JDBC-7.4-20201123202423.noarch.rpm
    

Problem conclusion

  • This fix is available in the weekly auto update for 2 February
    2021 (Build 1612292229) and in the following RPMs on IBM Fix
    Central:
    PROTOCOL-JDBC-7.3-20201123202429.noarch.rpm
    PROTOCOL-JDBC-7.4-20201123202423.noarch.rpm
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ26314

  • Reported component name

    QRADAR SOFTWARE

  • Reported component ID

    5725QRDSW

  • Reported release

    732

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2020-07-16

  • Closed date

    2021-02-04

  • Last modified date

    2021-02-04

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    QRADAR SOFTWARE

  • Fixed component ID

    5725QRDSW

Applicable component levels

[{"Line of Business":{"code":"LOB10","label":"Data and AI"},"Business Unit":{"code":"BU029","label":"Software"},"Product":{"code":"SSBQAC","label":"IBM QRadar SIEM"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"732"}]

Document Information

Modified date:
05 February 2021