IBM Support

IJ26071: CSV REPORTS CAN FAIL TO GENERATE WHEN THERE IS NO ACCUMULATED DATA

Subscribe to this APAR

By subscribing, you receive periodic emails alerting you to the status of the APAR, along with a link to the fix after it becomes available. You can track this item individually or track all items by product.

Notify me when this APAR changes.

Notify me when an APAR for this component changes.

 

APAR status

  • Closed as program error.

Error description

  • When a report is configured for .csv output and that report has
    no accumulated data, the report fails to generate and an error
    is logged to QRadar logging.
    Messages similar to the folllowing might be visible in
    /var/log/qradar.log when this issue is occurring:
    [report_runner] [main] com.q1labs.reporting.ReportRunner:
    [ERROR] [NOT:0000003000][127.0.0.1/- -] [-/- -]Error
    initializing ReportRunner
    [report_runner] [main] java.lang.Throwable:
    java.lang.RuntimeException: REPORT
    [MONTHLY#^#e028752#$#c64ac148-b504-4918-9fe3-76a4fba6c7f6#^#1583
    161424583]: Failed to run using template
    [e028752#$#c64ac148-b504-4918-9fe3-76a4fba6c7f6.xml]
    [report_runner] [main]    at
    com.q1labs.reporting.ReportRunner.main(ReportRunner.java:300)
    [report_runner] [main] Caused by:
    [report_runner] [main] java.lang.RuntimeException: REPORT
    [MONTHLY#^#e028752#$#c64ac148-b504-4918-9fe3-76a4fba6c7f6#^#1583
    161424583]: Failed to run using template
    [e028752#$#c64ac148-b504-4918-9fe3-76a4fba6c7f6.xml]
    [report_runner] [main]    at
    com.q1labs.reporting.Report.process(Report.java:623)
    [report_runner] [main]    at
    com.q1labs.reporting.ReportRunner.main(ReportRunner.java:246)
    [report_runner] [main] Caused by:
    [report_runner] [main] java.lang.RuntimeException: REPORTING
    CSV builder: More than on table header found. This is invalid
    for single table report
    [report_runner] [main]    at
    com.q1labs.reporting.csv.ReportCSVBuilder.buildColumnRecord(Repo
    rtCSVBuilder.java:100)
    [report_runner] [main]    at
    com.q1labs.reporting.csv.ReportCSVBuilder.buildCsvFile(ReportCSV
    Builder.java:177)
    [report_runner] [main]    at
    com.q1labs.reporting.Report.process(Report.java:520)
    [report_runner] [main]    ... 1 more
    

Local fix

  • Using the .pdf report output option instead of .csv allows the
    report to be created and no error to be generated in the QRadar
    logging.
    

Problem summary

  • This issue was fixed in QRadar QRM QVM release of 7.4.1 FixPack
    1 and 7.3.3 FixPack 5.
    

Problem conclusion

  • This issue was fixed in QRadar QRM QVM release of 7.4.1 FixPack
    1 and 7.3.3 FixPack 5.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ26071

  • Reported component name

    QRADAR SOFTWARE

  • Reported component ID

    5725QRDSW

  • Reported release

    732

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2020-07-06

  • Closed date

    2020-09-18

  • Last modified date

    2020-10-08

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    QRADAR SOFTWARE

  • Fixed component ID

    5725QRDSW

Applicable component levels

[{"Line of Business":{"code":"LOB10","label":"Data and AI"},"Business Unit":{"code":"BU029","label":"Software"},"Product":{"code":"SSBQAC","label":"IBM QRadar SIEM"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"732"}]

Document Information

Modified date:
09 October 2020