IJ26018: ANYWHERE IS NOT SYNCHRONIZING LABOR TRANSACTION BEFORE COMPLETING WORK ORDERS

7.6.4.0-TIV-MAXANY-IFIX004
7.6.4.0-TIV-MAXANY-IFIX003
7.6.4.0-TIV-MAXANY-IFIX001
7.6.3.1-TIV-MAXANY-IFIX003

APAR status

• Closed as program error.

Error description

• PROBLEM DESCRIPTION:
  Unable to synchronize transaction to Maximo (desktop) when
  there is an automation script to check actual labor
  
  STEPS TO REPRODUCE:
  1. Go to Automation Scripts application in Maximo (Desktop)
  2. Click Create and select "Script with Attribute Launch Point"
  Launch Point = ACT_LAB
  object = WORKORDER
  Attribute=STATUS
  Events=Validate
  Click Next
  script=check_actlab
  script language=jython
  Go to Variables section and click New Row
  variable=Reghours
  LaunchPoint Attribute=REP_ACTLAB.REGULARHRS*
  Click New Row button
  variable=sts
  LaunchPoint Attribute=STATUS
  click Next
  Copy and paste the following in the script field:
  if Reghours is not None:
  if sts in ('COMP') and sum(Reghours)<=0:
  errorgroup = "GMW"
  errorkey = "ACTUAL_LAB"
  if Reghours is None and sts in ('COMP'):
  errorgroup = "GMW"
  errorkey = "ACTUAL_LAB"
  NOTE: the second line should be indented. errorgroup and
  errorkey  lines should also be indented
  Click Create button
  3. Go to Database Configuration application
  Go to Messages action
  Click New Row
  Message Group=GMW
  Message Key=ACTUAL_LAB
  Message ID Prefix=BMXZZ
  Value=Please enter actuals labor and create rows for work &
  travel!
  Click OK
  4. Log in to Work Execution application
  5. Enable offline mode
  6. Click timer button from any work order in a work list
  7. Click the same timer again. Change the start time to one
  hour earlier
  8. Complete work
  9. Disable offline mode
  10. Enable offline mode
  11. Add transactions for three work orders and then completed
  them in offline mode
  12. Disable offline and synchronize transactions
  
  ACTUAL BEHAVIOUR:   Receive error: "Could not change Work Order
  XXX status to COMP. BMXZZ7120E - Please enter actuals labor and
  create rows for work & travel!".  Actual labor transaction does
  not synchronize to Maximo (Desktop)
  
  EXPECTED BEHAVIOUR:   Anywhere should synchronize labor
  transaction before completing the work order
  
  PRODUCT VERSION:
  IBM Maximo Anywhere 7.6.4
  

Local fix

• N/A
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All                                                          *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * IJ26018 ANYWHERE IS NOT SYNCHRONIZING LABOR TRANSACTION      *
  * BEFORE                                                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  

Problem conclusion

• fixed
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  ANYWHERE APPS

• Fixed component ID

  5725M39MA

Applicable component levels