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IJ25797: NULLPOINTEREXCEPTION WRITTEN TO QRADAR LOGGING WHEN VIEWING EVENTS ASSOCIATED TO AN OFFENSE

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APAR status

  • Closed as program error.

Error description

  • A Null Pointer Exception is written to QRadar logging when
    attempting to view Events associated with Offense.
    For example:
    1)Navigate to the offenses tab->All offenses and double click
    on an existing offense, opening the offense detail page
    2) Scroll to the "Last 10 Events" sub heading, and click the
    "Events" link at the right hand side of that sub heading.
    Messages similar to the following might then be visible in
    /var/log/qradar.log:
    [tomcat.tomcat] [ArielQueryManager]
    com.q1labs.ariel.ui.bean.EventSearchDelegate: [ERROR]
    [NOT:0000003000][127.0.0.1/- -] [-/- -]Error processing
    offenseId parameter for offense EQ 1
    [tomcat.tomcat] [ArielQueryManager]
    java.lang.NullPointerException
    [tomcat.tomcat] [ArielQueryManager]    at
    com.q1labs.ariel.ui.bean.IUIArielSearchDelegate$OffenseProcessor
    .addOffenseSearchCriteria(IUIArielSearchDelegate.java:106)
    [tomcat.tomcat] [ArielQueryManager]    at
    com.q1labs.ariel.ui.bean.EventSearchDelegate.prepareQuery(EventS
    earchDelegate.java:265)
    [tomcat.tomcat] [ArielQueryManager]    at
    com.q1labs.ariel.ui.bean.ArielSearchForm.toQueryParams(ArielSear
    chForm.java:965)
    [tomcat.tomcat] [ArielQueryManager]    at
    com.q1labs.ariel.ui.bean.ArielSearchForm.toQueryParams(ArielSear
    chForm.java:790)
    [tomcat.tomcat] [ArielQueryManager]    at
    com.q1labs.ariel.ui.bean.ArielSearchForm.toQueryParams(ArielSear
    chForm.java:746)
    [tomcat.tomcat] [ArielQueryManager]    at
    com.q1labs.ariel.ui.bean.ArielSearchForm.toQueryParams(ArielSear
    chForm.java:740)
    [tomcat.tomcat] [ArielQueryManager]    at
    com.q1labs.ariel.ui.bean.QueryHandleSerializer.deserialize(Query
    HandleSerializer.java:191)
    [tomcat.tomcat] [ArielQueryManager]    at
    com.q1labs.ariel.ui.bean.QueryHandleSerializer.deserialize(Query
    HandleSerializer.java:34)
    [tomcat.tomcat] [ArielQueryManager]    at
    com.google.gson.internal.bind.TreeTypeAdapter.read(TreeTypeAdapt
    er.java:69)
    [tomcat.tomcat] [ArielQueryManager]    at
    com.google.gson.Gson.fromJson(Gson.java:887)
    [tomcat.tomcat] [ArielQueryManager]    at
    com.google.gson.Gson.fromJson(Gson.java:852)
    [tomcat.tomcat] [ArielQueryManager]    at
    com.google.gson.Gson.fromJson(Gson.java:801)
    [tomcat.tomcat] [ArielQueryManager]    at
    com.q1labs.ariel.ui.bean.EventSearchDelegate.deserialize(EventSe
    archDelegate.java:433)
    [tomcat.tomcat] [ArielQueryManager]    at
    com.q1labs.core.dao.ariel.ArielQueryHandle.getQueryHandle(ArielQ
    ueryHandle.java:158)
    [tomcat.tomcat] [ArielQueryManager]    at
    com.q1labs.ariel.ui.ArielQueryManager.run(ArielQueryManager.java
    :594)
    

Local fix

  • No workaround available.
    

Problem summary

  • This issue was fixed in QRadar QRM QVM release of 7.4.2 FixPack
    2, 7.4.1 FixPack 2 and 7.3.3 FixPack 6.
    

Problem conclusion

  • This issue was fixed in QRadar QRM QVM release of 7.4.2 FixPack
    2, 7.4.1 FixPack 2 and 7.3.3 FixPack 6.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ25797

  • Reported component name

    QRADAR SOFTWARE

  • Reported component ID

    5725QRDSW

  • Reported release

    740

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2020-06-23

  • Closed date

    2021-01-28

  • Last modified date

    2021-01-28

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    QRADAR SOFTWARE

  • Fixed component ID

    5725QRDSW

Applicable component levels

[{"Line of Business":{"code":"LOB10","label":"Data and AI"},"Business Unit":{"code":"BU029","label":"Software"},"Product":{"code":"SSBQAC","label":"IBM QRadar SIEM"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"740"}]

Document Information

Modified date:
29 January 2021