APAR status
Closed as program error.
Error description
We're seeing an error: Your database is offline/inaccessible or your database server credentials are incorrect or have expired. Please contact the administrator or refer to tema.log for more information. This is observed on the Reports > Hardware Inventory panel when the partition cores of some endpoint exceeds 999. TS003658541
Local fix
N/A
Problem summary
**************************************************************** ***************** ERROR DESCRIPTION: We're seeing an error: Your database is offline/inaccessible or your database server credentials are incorrect or have expired. Please contact the administrator or refer to tema.log for more information. This is observed on the Reports > Hardware Inventory panel when the partition cores of some endpoint exceeds 999. TS003658541 **************************************************************** ***************** * EXPECTED RESULTS: * The issue does not occur. **************************************************************** * RECOMMENDATION: Apply appropriate update when available. ****************************************************************
Problem conclusion
The fix for this APAR is contained in the following maintenance packages: | Update | ILMT 9.2.20.0 ****************************************************************
Temporary fix
Comments
APAR Information
APAR number
IJ25697
Reported component name
LIC METRIC TOOL
Reported component ID
5724LMTEM
Reported release
920
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2020-06-19
Closed date
2020-06-19
Last modified date
2020-06-22
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
LIC METRIC TOOL
Fixed component ID
5724LMTEM
Applicable component levels
[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SS8JFY","label":"IBM License Metric Tool"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"920","Line of Business":{"code":"LOB45","label":"Automation"}}]
Document Information
Modified date:
23 June 2020