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IJ25156: 'NO EVENTS WERE PARSED' MESSAGE AND BLANK LOG ACTIVITY PREVIEW WHEN USING THE DSM EDITOR TO CONFIGURE EVENT PARSING

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APAR status

  • Closed as program error.

Error description

  • When using the DSM Editor to configure event parsing, a message
    similar to "No events were parsed" can be generated and the Log
    Activity Preview window remains blank.
    Messages similar to the following might be visible in
    /var/log/qradar.log when this issue is occuring:
    [tomcat.tomcat] [
    /console/restapi/api/application/data_ingestion/simulate]
    com.q1labs.restapi.servlet.apidelegate.APIDelegate: [ERROR]
    Request Exception
    [tomcat.tomcat] [
    /console/restapi/api/application/data_ingestion/simulate]
    com.q1labs.restapi_annotations.content.exceptions.APIMappedExcep
    tion: Unable to complete parsing simulation
    [tomcat.tomcat] [
    /console/restapi/api/application/data_ingestion/simulate]    at
    com.q1labs.restapi_annotations.content.exceptions.APIMappedExcep
    tion.<init>(APIMappedException.java:131)
    [tomcat.tomcat] [
    /console/restapi/api/application/data_ingestion/simulate]
    Caused by:
    [tomcat.tomcat] [
    /console/restapi/api/application/data_ingestion/simulate]
    java.lang.IllegalArgumentException: Comparison method violates
    its general contract!
    [tomcat.tomcat] [
    /console/restapi/api/application/data_ingestion/simulate]    at
    java.util.TimSort.mergeLo(TimSort.java:788)
    [tomcat.tomcat] [
    /console/restapi/api/application/data_ingestion/simulate]    at
    java.util.TimSort.mergeAt(TimSort.java:525)
    [tomcat.tomcat] [
    /console/restapi/api/application/data_ingestion/simulate]    at
    java.util.TimSort.mergeCollapse(TimSort.java:452)
    [tomcat.tomcat] [
    /console/restapi/api/application/data_ingestion/simulate]    at
    java.util.TimSort.sort(TimSort.java:256)
    [tomcat.tomcat] [
    /console/restapi/api/application/data_ingestion/simulate]    at
    java.util.Arrays.sort(Arrays.java:1856)
    [tomcat.tomcat] [
    /console/restapi/api/application/data_ingestion/simulate]    at
    java.util.ArrayList.sort(ArrayList.java:1473)
    [tomcat.tomcat] [
    /console/restapi/api/application/data_ingestion/simulate]    at
    com.ibm.si.data_ingestion.dsm_simulator.ParserSimulator.setPrope
    rtyParsers(ParserSimulator.java:112)
    [tomcat.tomcat] [
    /console/restapi/api/application/data_ingestion/simulate]    at
    com.ibm.si.data_ingestion.api.impl.application.ApplicationAPIImp
    l.simulateParse(ApplicationAPIImpl.java:1060)
    

Local fix

  • No workaround available.
    

Problem summary

  • This issue was fixed in QRadar QRM QVM release of 7.4.0 Fix Pack
    3 and 7.3.3 FixPack 4.
    

Problem conclusion

  • This issue was fixed in QRadar QRM QVM release of 7.4.0 Fix Pack
    3 and 7.3.3 FixPack 4.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ25156

  • Reported component name

    QRADAR SOFTWARE

  • Reported component ID

    5725QRDSW

  • Reported release

    733

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2020-05-26

  • Closed date

    2020-06-16

  • Last modified date

    2020-07-13

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    QRADAR SOFTWARE

  • Fixed component ID

    5725QRDSW

Applicable component levels

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSBQAC","label":"IBM QRadar SIEM"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"733"}]

Document Information

Modified date:
14 July 2020