IJ24983: [WORKCENTER MOBILE ISSUE] CANNOT VIEW THE REMEDY CODE AT FAILURE REPORTING

APAR status

• Closed as program error.

Error description

• PROBLEM:
  Report Work (cannot view the Remedy Code at Failure Reporting).
  Time tab is also impacted - insufficient padding at the bottom
  of the screen.
  On 'Report Work' screen for any of the tabs, the bottom bit is
  cutoff by Complete Work button and the footer. This is
  particularly a problem on smaller screen size where a whole
  input field is cut off (not visible to the user).
  Impacted devices: Android & iPhone 7/8
  
  
  STEPS TO REPRODUCE:
  1. login to work execution work center > click workorder
  2. click report work > bottom bit is cutoff by complete work
  button and the footer
  
  
  
  EXPECTED RESULT:
  report work screen bottom not to be cut off by complete work
  button(and footer)
  
  
  CURRENT RESULT:
  report work screen bottom is cut off by complete work
  button(and footer)
  
  
  ENVIRONMENT:
  Tivoli's process automation engine 7.6.1.1 Build 20190514-1348
  DB Build V7611-365
  Device : Android & iPhone 7/8
  

Local fix

• An LAFIX has been supplied by the product team for this issue
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * NA                                                           *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * As described                                                 *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  

Problem conclusion

• Fixed
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  MAXIMO ASST MGM

• Fixed component ID

  5724R46AM

Applicable component levels