IBM Support

IJ24980: [WORKCENTER MOBILE ISSUE] USER CANNOT SAVE THE SCHEDULED START/FINISH DATE

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APAR status

  • Closed as program error.

Error description

  • PROBLEM:
User cannot save the start and finish scheduled dates against
the work order. Once user
saves the start/finish dates, the dates will disappear and not
save.


STEPS TO REPRODUCE:
1. Workorder > details > Save the start and finish scheduled
dates
2. date disappears and not saved


EXPECTED RESULT:
scheduled dates to be saved


CURRENT RESULT:
dates will disappear and not saved


ENVIRONMENT:
Tivoli's process automation engine 7.6.1.1 Build 20190514-1348
DB Build V7611-365

Local fix

  • An LAFIX has been supplied by the product team for this issue

Problem summary

  • ****************************************************************
* USERS AFFECTED:                                              *
* NA                                                           *
****************************************************************
* PROBLEM DESCRIPTION:                                         *
* As described                                                 *
****************************************************************
* RECOMMENDATION:                                              *
****************************************************************

Problem conclusion

  • Fixed

Temporary fix

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    IJ24980
    • 

  • Reported component name
    MAXIMO ASST MGM
    • 

  • Reported component ID
    5724R46AM
    • 

  • Reported release
    761
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt / Xsystem
    • 

  • Submitted date
    2020-05-18
    • 

  • Closed date
    2020-10-15
    • 

  • Last modified date
    2020-10-15
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    MAXIMO ASST MGM
    • 

  • Fixed component ID
    5724R46AM
    • 



Applicable component levels


    








      
              
                            

              

              [{"Line of Business":{"code":"LOB59","label":"Sustainability Software"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSLKT6","label":"IBM Maximo Asset Management"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"761"}]
              

                                                                    

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            16 October 2020
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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