IJ24979: [WORKCENTER MOBILE ISSUE] BACK BUTTON TAKES MORE THAN ONE TAP TO RESPOND

APAR status

• Closed as program error.

Error description

• PROBLEM:
  Back button often seeming to take more than one tap to respond
  Initial analysis: Believe you need to tap in a specific part of
  the back button.
  
  
  
  STEPS TO REPRODUCE:
  1. Click WorkOrder
  2. Click end of the back arrow on top toolbar - nothing happen
  3. Click start of the back arrow on top toolbar - screen move
  back to the list page
  
  
  CURRENT RESULT:
  back button is being recognised from start tip only
  
  
  EXPECTED RESULT:
  Whole back button icon to be recognised correctly
  
  
  ENVIRONMENT:
  Tivoli's process automation engine 7.6.1.1 Build 20190514-1348
  DB Build V7611-365
  

Local fix

• An LAFIX has been supplied by the product team for this issue
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * NA                                                           *
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  * PROBLEM DESCRIPTION:                                         *
  * As described                                                 *
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  * RECOMMENDATION:                                              *
  ****************************************************************
  

Problem conclusion

• Fixed
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  MAXIMO ASST MGM

• Fixed component ID

  5724R46AM

Applicable component levels