IJ24879: CANNOT ADD USER TO A PERSONGROUP WITHOUT FILTERING THE PERSONGROUP MEMBER LIST

APAR status

• Closed as program error.

Error description

• PROBLEM DESCRIPTION -
  
  Go into the Person Groups
  application
  Pick the Person Group/Shop/Responsible Department
  you want the user to be a member of
  Click New Row
  Enter the
  username in the Person field
  Add the Site value in the Use For
  Site field
  Save the record
  
  BMXAA3134E - This person is already
  added to a different group, organization, or site. You can add
  a person multiple times to a person group for the same
  organization or site, such as within multiple sites or within
  several organizations. However, the person cannot be added to
  both organizations and sites. View the persons record and
  ensure that the person is only added to one organization or one
  site.
  
  
  STEPS TO REPRODUCE -
  
  Open / create a person group with
  multiple members.
  
  Add a member normally with a useforsite
  (this should work).
  
  Note the name of an existing member (or
  one you created) with a useforsite value defined in the list
  that appears.
  
  Now filter on person (a simple filter of '='
  will produce 0 results, you need to see no results returned if
  the group has members!)
  
  Now click new row
  
  Add a duplicate
  person (add the one you noted in the list previously) and do
  not define a 'useforsite' value.
  
  It will be allowed.
  
  --
  
  The
  group is now bugged. You will no longer be able to add any new
  user using the 'new row' until you use the filter to remove the
  duplicate entries in the resulting list.
  
  --
  
  Re-open the
  person group with a default search (no filter)
  
  Add any user
  with a useforsite (it does not have to be a duplicate). You
  will not be allowed to add the new user.
  
  RESULTS
  
  Getting
  Error - BMXAA3134E - This person is already added to a
  different group, organization, or site. You can add a person
  multiple times to a person group for the same organization or
  site, such as within multiple sites or within several
  organizations. However, the person cannot be added to both
  organizations and sites. View the persons record and ensure
  that the person is only added to one organization or one
  site.
  
  EXPECTED RESULTS
  
  Should not be able to add a duplicate
  user. Then unable to add any other user to the group.
  
  PRODUCT
  VERSION
  
  App Server IBM WebSphere Application Server
  8.5.5.16
  Version
  Tivoli's process automation engine
  7.6.1.0-IFIX20191106-1040 Build 20180718-1141 DB Build V7610-83
  HFDB Build HF7610-10
  IBM Maximo Asset Management Work Centers
  7.6.0.4-IFIX20181219-0808 Build 20180712-1824 DB Build
  V7604-119 HFDB Build HF7604-03
  IBM TPAE Integration Framework
  7.6.1.0 Build 20180717-1722 DB Build V7610-02
  IBM Maximo
  Anywhere 7.6.3.1 Build 20190120_034018-0500 DB Build
  V7631-01
  IBM Maximo ECRI Integration for Healthcare 7.5.0.0
  Build 20180605-0957 DB Build V7500-87
  IBM TPAE OS/REST
  Framework 7.6.1.0 Build 20180718-1141 DB Build V7610-38
  IBM
  Maximo Asset Management 7.6.1.0 Build 20180718-1141 DB Build
  V7604-01
  IoT Connection Utility 7.6.0.1 Build 20180709-1524 DB
  Build V7601-02
  TPAE OSLC Object Structure 7.6.3.1 Build
  20190120_033959-0500 DB Build V7631-01
  Server OS Linux
  2.6.32-754.28.1.el6.s390x
  Server DB Oracle 11.2 (Oracle
  Database 11g Enterprise Edition Release 11.2.0.4.0 - 64bit
  Production With the Partitioning option)
  

Local fix

• N/A
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * maximo users who use the person group application            *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * Invalid team members were added to a person group when the   *
  * persongroupteam table window is filtered with QBE. The team  *
  * members added did not abide by the rule in persongroupteam   *
  * in regards to use for Site, Org, or group level. Due to the  *
  * invalid records, no new team members cannot be added to the  *
  * group.                                                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  

Problem conclusion

• This is fixed.
  The fix for this APAR is contained in the following maintenance
  package:
  	 | release\fix pack | Interim Fix for Release 7.6.1.3 Product
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Modules/Macros

• maximo
  

Fix information

• Fixed component name

  MAXIMO ASST MGM

• Fixed component ID

  5724R46AM

Applicable component levels