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IJ24500: MAXIMO IS CONSIDERING LIBRARY DOCUMENTS AS ORPHANS AND DOCLINKS ARE UNINTENTIONALLY DELETED

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APAR status

  • Closed as program error.

Error description

  • ERROR DESCRIPTION:
    
    Maximo is considering library documents as
    orphans and doclinks are unintentionally
    deleted.
    
    
    PROBLEM:
    
    In Maximo when you delete an attachment
    from a record it deletes the DOCLINK record and if DOCINFO
    record isn't referenced by another DOCLINK the DOCINFO is also
    deleted. This is the case even when the document was added to
    the Library. Therefore it allows the user to unintentionally
    delete a library document when they only want to remove the
    reference between the record and the attachment.
    
    
    PERFORMANCE
    ISSUE: No.
    
    STEPS TO REPRODUCE:
    
    The problem happens when
    mxe.doclink.deleteOrphanDocinfo is 1.
    
    1.Navigate to the Assets
    application (or any app with attachments)
    2.Open the Manage
    Library dialog
    3.Add a file
    4.Open an asset record
    5.Open the
    Add From Library dialog
    6.Attach the test document from the
    Library
    7.Verified the record saved by going back to the list
    tab and then reopening the record
    8.Open the attachments dialog
    and delete the attachment
    9.Open the Manage Library
    dialog
    10.Search for the test document. It was deleted from
    Library as well.
    
    
    CURRENT ERRONEOUS RESULT:
    
    Document is
    deleted from Library as it is considered orphan.
    
    
    EXPECTED
    RESULT:
    
    Documents in Library should not be considered
    orphan.
    
    
    ENVIRONMENT (SYSTEM INFO):
    
    Version Tivoli's process
    automation engine 7.6.1.1
    

Local fix

  • N/A
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * N/A                                                          *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * MAXIMO IS CONSIDERING LIBRARY DOCUMENTS AS ORPHANS AND       *
    * DOCLINKSARE UNINTENTIONALLY DELETED                          *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • FIXED IN Doclinks.java
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ24500

  • Reported component name

    SYSTEM CONFIG

  • Reported component ID

    5724R46S1

  • Reported release

    761

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2020-04-23

  • Closed date

    2020-10-20

  • Last modified date

    2020-10-20

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    SYSTEM CONFIG

  • Fixed component ID

    5724R46S1

Applicable component levels

[{"Line of Business":{"code":"LOB59","label":"Sustainability Software"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSLKT6","label":"IBM Maximo Asset Management"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"761"}]

Document Information

Modified date:
21 October 2020