APAR status
Closed as program error.
Error description
ERROR DESCRIPTION: Maximo is considering library documents as orphans and doclinks are unintentionally deleted. PROBLEM: In Maximo when you delete an attachment from a record it deletes the DOCLINK record and if DOCINFO record isn't referenced by another DOCLINK the DOCINFO is also deleted. This is the case even when the document was added to the Library. Therefore it allows the user to unintentionally delete a library document when they only want to remove the reference between the record and the attachment. PERFORMANCE ISSUE: No. STEPS TO REPRODUCE: The problem happens when mxe.doclink.deleteOrphanDocinfo is 1. 1.Navigate to the Assets application (or any app with attachments) 2.Open the Manage Library dialog 3.Add a file 4.Open an asset record 5.Open the Add From Library dialog 6.Attach the test document from the Library 7.Verified the record saved by going back to the list tab and then reopening the record 8.Open the attachments dialog and delete the attachment 9.Open the Manage Library dialog 10.Search for the test document. It was deleted from Library as well. CURRENT ERRONEOUS RESULT: Document is deleted from Library as it is considered orphan. EXPECTED RESULT: Documents in Library should not be considered orphan. ENVIRONMENT (SYSTEM INFO): Version Tivoli's process automation engine 7.6.1.1
Local fix
N/A
Problem summary
**************************************************************** * USERS AFFECTED: * * N/A * **************************************************************** * PROBLEM DESCRIPTION: * * MAXIMO IS CONSIDERING LIBRARY DOCUMENTS AS ORPHANS AND * * DOCLINKSARE UNINTENTIONALLY DELETED * **************************************************************** * RECOMMENDATION: * ****************************************************************
Problem conclusion
FIXED IN Doclinks.java
Temporary fix
Comments
APAR Information
APAR number
IJ24500
Reported component name
SYSTEM CONFIG
Reported component ID
5724R46S1
Reported release
761
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2020-04-23
Closed date
2020-10-20
Last modified date
2020-10-20
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
SYSTEM CONFIG
Fixed component ID
5724R46S1
Applicable component levels
[{"Line of Business":{"code":"LOB59","label":"Sustainability Software"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSLKT6","label":"IBM Maximo Asset Management"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"761"}]
Document Information
Modified date:
21 October 2020