IBM Support

IJ24469: ADVANCED SEARCH (AQL) RESULT 'CLIENT EXCEPTION OCCURRED WHILE HANDLING THE SERVER RESPONSE' WHEN USING \U

Subscribe to this APAR

By subscribing, you receive periodic emails alerting you to the status of the APAR, along with a link to the fix after it becomes available. You can track this item individually or track all items by product.

Notify me when this APAR changes.

Notify me when an APAR for this component changes.

 

APAR status

  • Closed as program error.

Error description

  • Log Activity Advanced Query (AQL) result gives error "client
    exception occurred while handling the server response" when the
    AQL search contains backslash u (\u).
    Messages similar to the following might be visible in
    /var/log/qradar.log when this issue is occurring:
    [tomcat.tomcat] [Token: ArcherBridge@127.0.0.1 (8425)
    /console/do/core/;jsessionid=99572ED7939336B1E986C7D45BE43B70]
    org.apache.struts.action.RequestProcessor: [ERROR] Invalid path
    /core/ was requested
    

Local fix

  • Where possible: Using Wildcard character  '_' (Matches any
    single character) in the AQL so that it can avoid Unicode
    escapes, match any single character(include backslash) followed
    by u
    

Problem summary

  • This issue was fixed in IBM Security QRadar Analyst Workflow App
     v1.9.16.
    

Problem conclusion

  • This issue was fixed in IBM Security QRadar Analyst Workflow App
     v1.9.16.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ24469

  • Reported component name

    QRADAR SOFTWARE

  • Reported component ID

    5725QRDSW

  • Reported release

    731

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2020-04-22

  • Closed date

    2021-04-26

  • Last modified date

    2021-04-26

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    QRADAR SOFTWARE

  • Fixed component ID

    5725QRDSW

Applicable component levels

[{"Line of Business":{"code":"LOB24","label":"Security Software"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSBQAC","label":"IBM Security QRadar SIEM"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"731"}]

Document Information

Modified date:
27 April 2021