IBM Support

IJ23772: AVERAGE EPS REPORTED FOR A MANAGED HOST CAN REPORT ZERO (0) DUE TO NULL VALUES LISTED IN A GLOBAL VIEW (GV)

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APAR status

  • Closed as program error.

Error description

  • The Average EPS in the table License_pool_allocation for some
    Managed Hosts is not updated due to a NullPointerException
    occuring in a Global View (GV).
    When this occurs, the Average EPS for affected Managed Hosts
    can display as zero (0) EPS.
    

Local fix

  • Contact Support for a possible workaround that might address
    this issue in some instances.
    

Problem summary

  • This issue was fixed in QRadar QRM QVM release of 7.4.1 FixPack
    1.
    

Problem conclusion

  • This issue was fixed in QRadar QRM QVM release of 7.4.1 FixPack
    1.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ23772

  • Reported component name

    QRADAR SOFTWARE

  • Reported component ID

    5725QRDSW

  • Reported release

    732

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2020-03-23

  • Closed date

    2020-09-18

  • Last modified date

    2020-09-18

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    QRADAR SOFTWARE

  • Fixed component ID

    5725QRDSW

Applicable component levels

[{"Line of Business":{"code":"LOB10","label":"Data and AI"},"Business Unit":{"code":"BU029","label":"Software"},"Product":{"code":"SSBQAC","label":"IBM QRadar SIEM"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"732"}]

Document Information

Modified date:
19 September 2020