IBM Support

IJ23649: SYSTEMSTABMON CAN RESULT IN LARGE NUMBERS OF STUCK 'DF' COMMANDS WHEN A HUNG NFS MOUNT OCCURS

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APAR status

  • Closed as program error.

Error description

  • When a mounted NFS share in a hung state is encountered by
    QRadar, the systemStabMon process can result in thousands of
    'df' commands being in a stuck state leading to an Out of
    Memory occurence.
    

Local fix

  • Contact Support for a possible workaround that might address
    this issue in some instances.
    

Problem summary

  • This issue was fixed in QRadar QRM QVM release of 7.3.3 FixPack
    5 and 7.4.1 FixPack 1.
    

Problem conclusion

  • This issue was fixed in QRadar QRM QVM release of 7.3.3 FixPack
    5 and 7.4.1 FixPack 1.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ23649

  • Reported component name

    QRADAR SOFTWARE

  • Reported component ID

    5725QRDSW

  • Reported release

    730

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2020-03-17

  • Closed date

    2020-11-03

  • Last modified date

    2020-11-03

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    QRADAR SOFTWARE

  • Fixed component ID

    5725QRDSW

Applicable component levels

[{"Line of Business":{"code":"LOB10","label":"Data and AI"},"Business Unit":{"code":"BU029","label":"Software"},"Product":{"code":"SSBQAC","label":"IBM QRadar SIEM"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"730"}]

Document Information

Modified date:
04 November 2020