IJ23247: TOKEN LICENSE UNABLE TO CATEGORIZE USERS WHEN MAM LICENSE NOT PRESENT.

APAR status

• Closed as program error.

Error description

• Maximo for Civil is a bundled license and it includes Maximo
  Asset Management and does not need a separate MAM license in
  addition to Civil license. In this setup and while using token
  license, token license logic that identifies and categorizes
  users is unable to categorize users who have read only access to
   applications. This results in some users consuming Civil
  Concurrent license where as those users should consume Civil
  Limited license.
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * MAXIMO                                                       *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * In Token License, when Industry solution is installed and no *
  * MAM license records are created, if a user have access to    *
  * just MAM applications or have just ready only access to      *
  * Industry solution applications then no licenses are assigned *
  * to that user.                                                *
  ****************************************************************
  

Problem conclusion

• _The fix for this APAR is contained in the following maintenance
  package: release\fix pack for Release 7.6.1.3 Product_
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  PRODUCT INSTALL

• Fixed component ID

  5724R46IT

Applicable component levels