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IJ23216: VM MANAGERS PANEL CANNOT BE DISPLAYED BECAUSE WEBREPORTS SERVICE IS NOT RUNNING

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APAR status

  • Closed as program error.

Error description

  • The error should be handled in more diligent way - display an
    error message on the UI panel instead of general error page
    (it's a regression introduced in latest release).
    
    It will be
    fixed in 9.2.19.0.
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    Case TS003436789
    

Local fix

  • Ensure WebReports service is running
    

Problem summary

  • ****************************************************************
    *****************
    ERROR DESCRIPTION:
    
    The error should be handled in more diligent way - display an
    
    error message on the UI panel instead of general error page
    
    (it's a regression introduced in latest release).
    
    
    
    It will be
    
    fixed in 9.2.19.0.
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    Case TS003436789
    
    ****************************************************************
    *****************
    * EXPECTED RESULTS:
    * The issue does not occur.
    ****************************************************************
    * RECOMMENDATION: Apply appropriate update when available.
    ****************************************************************
    

Problem conclusion

  • The fix for this APAR is contained in the following maintenance
    packages:
     | Update | ILMT 9.2.19
    ****************************************************************
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ23216

  • Reported component name

    LIC METRIC TOOL

  • Reported component ID

    5724LMTEM

  • Reported release

    920

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2020-03-05

  • Closed date

    2020-03-05

  • Last modified date

    2020-03-05

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    LIC METRIC TOOL

  • Fixed component ID

    5724LMTEM

Applicable component levels

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SS8JFY","label":"IBM License Metric Tool"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"920","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
05 March 2020