IJ22749: ISSUE ATTACHING FILES WHEN DOCLINK FOLDER PERMISSIONS REMOVED

APAR status

• Closed as program error.

Error description

• Attaching files when file system has lost privileges to the
  folder FAILS, but no error shown to user.
  
  ACTION
  TAKEN:
  replicated in local environment
  
  Steps to
  replicate:
  Configure attachments to a folder structure like
  C:\DOCLINKS
  Attach a file to a subfolder, like ATTACHMENTS. It
  will go in C:\DOCLINKS\ATTACHMENTS and works fine.
  At the file
  system level, remove the privileges to the ATTACHMENTS folder.
  Open the folder properties, go to the Security tab and remove
  the privileges.
  Back in Maximo try to attach a new file. Maximo
  will not throw an error, yet, in the SYSTEMERR log you will see
  something like:
  [1/30/20 16:33:43:907 BRST] 0000015c SystemErr
  R java.io.FileNotFoundException:
  C:\doclinks\attachments\IMG_5564.JPG (Access is denied.)
  Maximo
  accepts the entry, however, no error and it appears in the list
  of attached files
  If you try to view this file from Maximo you
  will get an error (because the file is not there)
  
  restore the
  privileges to the folder and the attachments will work
  again.
  
  Note: If you remove the privileges from the root folder
  (DOCLINKS) Maximo DOES throw an error when trying to attach.
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * Windows users                                                *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * MAXIMO DID NOT THROW ERROR WHEN PERMISSIONS ARE REMOVED FROM *
  * DOCLINKS SUB FOLDER                                          *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  

Problem conclusion

• FIXED IN UploadFile.java
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  SYSTEM CONFIG

• Fixed component ID

  5724R46S1

Applicable component levels