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IJ22140: ADD HOST CAN FAIL WITH PASSWORD DECODING ERROR

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APAR status

  • Closed as program error.

Error description

  • The QRadar Add Host process can fail due to a password decoding
    issue that occurs during the Add Host processes.
    Messages similar to the following might be visible in
    /var/log/qradar.log when this issue is occurring:
    [hostcontext.hostcontext]
    [6b644ace-0cc4-4b2e-858b-7b2da2206a2a/SequentialEventDispatcher]
    java.lang.IllegalArgumentException: Last unit does not have
    enough valid bits
    [hostcontext.hostcontext]
    [6b644ace-0cc4-4b2e-858b-7b2da2206a2a/SequentialEventDispatcher]
       at java.util.Base64$Decoder.decode0(Base64.java:745)
    [hostcontext.hostcontext]
    [6b644ace-0cc4-4b2e-858b-7b2da2206a2a/SequentialEventDispatcher]
       at java.util.Base64$Decoder.decode(Base64.java:537)
    [hostcontext.hostcontext]
    [6b644ace-0cc4-4b2e-858b-7b2da2206a2a/SequentialEventDispatcher]
       at java.util.Base64$Decoder.decode(Base64.java:560)
    [hostcontext.hostcontext]
    [6b644ace-0cc4-4b2e-858b-7b2da2206a2a/SequentialEventDispatcher]
       at
    com.ibm.si.mks.KeyStoreCrypto.decrypt(KeyStoreCrypto.java:98)
    [hostcontext.hostcontext]
    [6b644ace-0cc4-4b2e-858b-7b2da2206a2a/SequentialEventDispatcher]
       at com.ibm.si.mks.Crypto.decrypt(Crypto.java:55)
    [hostcontext.hostcontext]
    [6b644ace-0cc4-4b2e-858b-7b2da2206a2a/SequentialEventDispatcher]
       at
    com.q1labs.frameworks.crypto.CryptoUtils.decrypt(CryptoUtils.jav
    a:46)
    [hostcontext.hostcontext]
    [6b644ace-0cc4-4b2e-858b-7b2da2206a2a/SequentialEventDispatcher]
       at
    com.q1labs.frameworks.core.FrameworksContext.decrypt(FrameworksC
    ontext.java:1122)
    [hostcontext.hostcontext]
    [6b644ace-0cc4-4b2e-858b-7b2da2206a2a/SequentialEventDispatcher]
       at
    com.q1labs.configservices.capabilities.AddHost.getPresenceComman
    d(AddHost.java:2143)
    [hostcontext.hostcontext]
    [6b644ace-0cc4-4b2e-858b-7b2da2206a2a/SequentialEventDispatcher]
       at
    com.q1labs.configservices.capabilities.AddHost.executePresence(A
    ddHost.java:2103)
    [hostcontext.hostcontext]
    [6b644ace-0cc4-4b2e-858b-7b2da2206a2a/SequentialEventDispatcher]
       at
    com.q1labs.configservices.capabilities.AddHost.add(AddHost.java:
    1530)
    [hostcontext.hostcontext]
    [6b644ace-0cc4-4b2e-858b-7b2da2206a2a/SequentialEventDispatcher]
       at
    com.q1labs.configservices.capabilities.AddHost.addManagedHost(Ad
    dHost.java:324)
    [hostcontext.hostcontext]
    [6b644ace-0cc4-4b2e-858b-7b2da2206a2a/SequentialEventDispatcher]
       at
    com.q1labs.hostcontext.core.executor.AddHostExecutor.addManagedH
    ost(AddHostExecutor.java:74)
    [hostcontext.hostcontext]
    [6b644ace-0cc4-4b2e-858b-7b2da2206a2a/SequentialEventDispatcher]
       at
    com.q1labs.hostcontext.core.executor.AddHostExecutor.invoke(AddH
    ostExecutor.java:51)
    [hostcontext.hostcontext]
    [6b644ace-0cc4-4b2e-858b-7b2da2206a2a/SequentialEventDispatcher]
       at
    com.q1labs.configservices.hostcontext.core.requests.BaseHostRequ
    est.invoke(BaseHostRequest.java:71)
    [hostcontext.hostcontext]
    [6b644ace-0cc4-4b2e-858b-7b2da2206a2a/SequentialEventDispatcher]
       at
    com.q1labs.configservices.hostcontext.core.HostContextServices.m
    essageReceived(HostContextServices.java:489)
    [hostcontext.hostcontext]
    [6b644ace-0cc4-4b2e-858b-7b2da2206a2a/SequentialEventDispatcher]
       at
    com.q1labs.frameworks.events.jms.JMSMessageEvent.dispatchEvent(J
    MSMessageEvent.java:107)
    [hostcontext.hostcontext]
    [6b644ace-0cc4-4b2e-858b-7b2da2206a2a/SequentialEventDispatcher]
       at
    com.q1labs.frameworks.events.SequentialEventDispatcher$DispatchT
    hread.run(SequentialEventDispatcher.java:129)
    [hostcontext.hostcontext]
    [6b644ace-0cc4-4b2e-858b-7b2da2206a2a/SequentialEventDispatcher]
    com.q1labs.configservices.capabilities.AddHost: [ERROR]
    [NOT:0000003000][x.x.x.x/- -] [-/- -]Unable to add managed
    host. The ip of the host is: 10.248.131.72
    [hostcontext.hostcontext]
    [6b644ace-0cc4-4b2e-858b-7b2da2206a2a/SequentialEventDispatcher]
    com.q1labs.configservices.hostcontext.core.HostContextServices:
    [ERROR] [NOT:0000003000][x.x.x.x/- -] [-/- -]Error retrieving
    message
    [hostcontext.hostcontext]
    [6b644ace-0cc4-4b2e-858b-7b2da2206a2a/SequentialEventDispatcher]
    com.q1labs.configservices.hostcontext.exception.HostContextExcep
    tion: Could not get executor object
    com.q1labs.hostcontext.core.executor.AddHostExecutor
    [hostcontext.hostcontext]
    [6b644ace-0cc4-4b2e-858b-7b2da2206a2a/SequentialEventDispatcher]
       at
    com.q1labs.configservices.hostcontext.core.requests.BaseHostRequ
    est.invoke(BaseHostRequest.java:76)
    [hostcontext.hostcontext]
    [6b644ace-0cc4-4b2e-858b-7b2da2206a2a/SequentialEventDispatcher]
       at
    com.q1labs.configservices.hostcontext.core.HostContextServices.m
    essageReceived(HostContextServices.java:489)
    [hostcontext.hostcontext]
    [6b644ace-0cc4-4b2e-858b-7b2da2206a2a/SequentialEventDispatcher]
       at
    com.q1labs.frameworks.events.jms.JMSMessageEvent.dispatchEvent(J
    MSMessageEvent.java:107)
    [hostcontext.hostcontext]
    [6b644ace-0cc4-4b2e-858b-7b2da2206a2a/SequentialEventDispatcher]
       at
    com.q1labs.frameworks.events.SequentialEventDispatcher$DispatchT
    hread.run(SequentialEventDispatcher.java:129)
    [hostcontext.hostcontext]
    [6b644ace-0cc4-4b2e-858b-7b2da2206a2a/SequentialEventDispatcher]
    Caused by:
    [hostcontext.hostcontext]
    [6b644ace-0cc4-4b2e-858b-7b2da2206a2a/SequentialEventDispatcher]
    com.q1labs.configservices.hostcontext.exception.HostContextExcep
    tion: Command exited with non-zero value (4): add_host
    [hostcontext.hostcontext]
    [6b644ace-0cc4-4b2e-858b-7b2da2206a2a/SequentialEventDispatcher]
       at
    com.q1labs.hostcontext.core.executor.AddHostExecutor.addManagedH
    ost(AddHostExecutor.java:80)
    [hostcontext.hostcontext]
    [6b644ace-0cc4-4b2e-858b-7b2da2206a2a/SequentialEventDispatcher]
       at
    com.q1labs.hostcontext.core.executor.AddHostExecutor.invoke(AddH
    ostExecutor.java:51)
    [hostcontext.hostcontext]
    [6b644ace-0cc4-4b2e-858b-7b2da2206a2a/SequentialEventDispatcher]
       at
    com.q1labs.configservices.hostcontext.core.requests.BaseHostRequ
    est.invoke(BaseHostRequest.java:71)
    [hostcontext.hostcontext]
    [6b644ace-0cc4-4b2e-858b-7b2da2206a2a/SequentialEventDispatcher]
       ... 3 more
    

Local fix

  • Contact Support for a possible workaround that might address
    this issue in some instances.
    

Problem summary

  • This issue was fixed in QRadar QRM QVM release of 733 patch 2
    and 732 patch 7.
    

Problem conclusion

  • This issue was fixed in QRadar QRM QVM release of 733 patch 2
    and 732 patch 7.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ22140

  • Reported component name

    QRADAR SOFTWARE

  • Reported component ID

    5725QRDSW

  • Reported release

    733

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2020-01-17

  • Closed date

    2020-02-13

  • Last modified date

    2020-07-28

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    QRADAR SOFTWARE

  • Fixed component ID

    5725QRDSW

Applicable component levels

[{"Business Unit":{"code":"BU029","label":"Software"},"Product":{"code":"SSBQAC","label":"IBM QRadar SIEM"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"733"}]

Document Information

Modified date:
29 July 2020