IBM Support

IJ21740: BMXAA7837E ERROR WHEN RUNNING SCRIPT "AUTO_CREATE_SPATIAL_WO_SAVE_ADD SCRI

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APAR status

  • Closed as program error.

Error description

  • Steps to reproduce:
    
    Login to Any non-UI JVM (MIF, CRON JVMs etc..)
    Open any valid PM in PM application, Select Action - Generate
    Workorder
    (Alternatively do any add/update save on a WORKORDER to trigger
    the below script)
    WO Generation fails with error message
    BMXAA7837E - An error occured that prevented the
    AUTO_CREATE_SPATIAL_WO_SAVE_ADD script for the ACWO launch
    point from running.
    ReferenceError: "importClass" is not defined in <eval> at line
    number 4 .
    
    ENVIRONMENT:
    
    Only exist in a Spatial environment:
    
    IBM Maximo Spatial Asset Management 7.6.0.3 Build 20171130-1339
    DB Build V7603-10,
    
    Tivoli's process automation engine 7.6.0.9-IFIX20190520-1135
    Build 20171127-0100 DB Build V7609-45 HFDB Build HF7609-11,
    

Local fix

  • N/A
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * all users of maximo spatial                                  *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * BMXAA7837E ERROR WHEN RUNNING                                *
    * SCRIPT"AUTO_CREATE_SPATIAL_WO_SAVE_ADD SCRIPT"               *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • new version of automation script is now referenced on the
    autocreate script
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ21740

  • Reported component name

    MAXIMO SPATIAL

  • Reported component ID

    5724T3900

  • Reported release

    760

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2019-12-19

  • Closed date

    2020-10-05

  • Last modified date

    2020-10-05

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    MAXIMO SPATIAL

  • Fixed component ID

    5724T3900

Applicable component levels

[{"Line of Business":{"code":"LOB59","label":"Sustainability Software"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSG2D3","label":"Maximo Spatial Asset Management"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"760"}]

Document Information

Modified date:
06 October 2020