IBM Support

IJ21722: AUTO DISCOVERED LOG SOURCES ARE NOT AUTO DISCOVERED AGAIN IF DELETED USING THE LOG SOURCE MANAGEMENT APP

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APAR status

  • Closed as program error.

Error description

  • Using the Log Source Management App to delete a Log Source
    causes it to not be auto discovered again.
    

Local fix

  • Use Log Source legacy User Interface (UI) to delete log
    source(s).
    or
    If the auto discovered log source has already been deleted
    using Log Source Management App, a tomcat restart is required
    to clear cached data:
    Admin tab > select Advanced > Restart Web Server
    Note: The QRadar UI only becomes available again once all
    required process are running as expected after a "Restart Web
    Server" has been performed.
    

Problem summary

  • This issue has been fixed in QRadar QRM QVM release 7.3.3 patch
    2 and 7.3.2 patch 7.
    

Problem conclusion

  • This issue has been fixed in QRadar QRM QVM release 7.3.3 patch
    2 and 7.3.2 patch 7.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ21722

  • Reported component name

    QRADAR SOFTWARE

  • Reported component ID

    5725QRDSW

  • Reported release

    732

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2019-12-18

  • Closed date

    2020-02-13

  • Last modified date

    2020-04-15

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    QRADAR SOFTWARE

  • Fixed component ID

    5725QRDSW

Applicable component levels

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSBQAC","label":"IBM QRadar SIEM"},"Platform":[{"code":"PF025","label":"Platform Independent"}]}]

Document Information

Modified date:
16 April 2020