IBM Support

IJ21606: QRM DEVICE ADAPTER BACKUPS CAN FAIL WHEN STRICT SSH KEY EXCHANGE ALGORITHMS ARE EMPLOYED TO RESTRICT COMM

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APAR status

  • Closed as program error.

Error description

  • QRadar Risk Manager (QRM) is unable to discover or back up
    devices when strict SSH key exchange algorithms are employed to
    restrict communication.
    "Couldn't agree a key exchange algorithm" is present on the
    Configuration Source Management's Backup Error Detail dialog,
    and if the backup was initiated on the Configuration Monitor
    screen, in the Recent Activity Adapter Backup log viewer.
    

Local fix

  • No workaround available.
    

Problem summary

  • This issue was fixed in QRadar QRM QVM release of 7.3.2 FixPack
    7, 7.3.3 FixPack 3 and 7.4.0 FixPack 1.
    

Problem conclusion

  • This issue was fixed in QRadar QRM QVM release of 7.3.2 FixPack
    7, 7.3.3 FixPack 3 and 7.4.0 FixPack 1.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ21606

  • Reported component name

    QR RISK MANAGER

  • Reported component ID

    5725QRMSW

  • Reported release

    733

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2019-12-13

  • Closed date

    2020-07-28

  • Last modified date

    2020-07-28

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    QR RISK MANAGER

  • Fixed component ID

    5725QRMSW

Applicable component levels

[{"Business Unit":{"code":"BU029","label":"Software"},"Product":{"code":"SSBQQU","label":"IBM QRadar Risk Manager"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"733"}]

Document Information

Modified date:
29 July 2020