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IJ21571: APPLICATION ERROR IN THE UI CAN BE GENERATED WHEN OPENING AN EVENT RETURNED FROM A SEARCH WITH AQL CUSTOM PROPERTY

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APAR status

  • Closed as Permanent restriction.

Error description

  • An Application Error can be generated in the QRadar User
    Interface when opening an Event returned from a search
    containing an AQL Custom Property.  This can occur when a
    backend exception is generated by an AQL Custom Property that
    results in a divide by zero occurence.
    Messages similar to the following might be visible in
    /var/log/qradar.log when this issue is occurring:
    [tomcat.tomcat] [admin@127.0.0.1(18133002)
    /console/do/ariel/arielDetails] Caused by:
    [tomcat.tomcat] [admin@127.0.0.1(18133002)
    /console/do/ariel/arielDetails] java.lang.ArithmeticException:
    divide by zero
    [tomcat.tomcat] [admin@127.0.0.1(18133002)
    /console/do/ariel/arielDetails]    at
    com.q1labs.ariel.ql.parser.ArithmeticFunctions$DivideLong.calcul
    ate(ArithmeticFunctions.java:352)
    [tomcat.tomcat] [admin@127.0.0.1(18133002)
    /console/do/ariel/arielDetails]    at
    com.q1labs.ariel.ql.parser.ArithmeticFunctions$ArithmeticFunctio
    nLong.calculate(ArithmeticFunctions.java:223)
    [tomcat.tomcat] [admin@127.0.0.1(18133002)
    /console/do/ariel/arielDetails]    at
    com.q1labs.ariel.ql.parser.ArithmeticFunctions$ArithmeticFunctio
    nLong.calculate(ArithmeticFunctions.java:205)
    [tomcat.tomcat] [admin@127.0.0.1(18133002)
    /console/do/ariel/arielDetails]    at
    com.q1labs.ariel.ql.parser.ArithmeticFunction.calculateValue(Ari
    thmeticFunctions.java:32)
    [tomcat.tomcat] [admin@127.0.0.1(18133002)
    /console/do/ariel/arielDetails]    at
    com.q1labs.ariel.ql.parser.ArithmeticFunction.calculate(Arithmet
    icFunctions.java:39)
    [tomcat.tomcat] [admin@127.0.0.1(18133002)
    /console/do/ariel/arielDetails]    at
    com.q1labs.ariel.ql.parser.ArithmeticFunction.calculate(Arithmet
    icFunctions.java:19)
    [tomcat.tomcat] [admin@127.0.0.1(18133002)
    /console/do/ariel/arielDetails]    at
    com.q1labs.ariel.metadata.Metadata$ScalarFunctionBase.call(Metad
    ata.java:71)
    [tomcat.tomcat] [admin@127.0.0.1(18133002)
    /console/do/ariel/arielDetails]    ... 65 more
    [tomcat.tomcat] [admin@127.0.0.1(18133002)
    /console/do/ariel/arielDetails]
    com.q1labs.uiframeworks.action.ExceptionHandler: [ERROR]
    [NOT:0000003000][127.0.0.1/- -] [-/- -]Root cause:
    [tomcat.tomcat] [admin@127.0.0.1(18133002)
    /console/do/ariel/arielDetails] java.lang.ArithmeticException:
    divide by zero
    

Local fix

  • No workaround available.
    

Problem summary

  • Closing this APAR as won't fix; it can be reopened if necessary.
    

Problem conclusion

  • Closing this APAR as won't fix; it can be reopened if necessary.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ21571

  • Reported component name

    QRADAR SOFTWARE

  • Reported component ID

    5725QRDSW

  • Reported release

    731

  • Status

    CLOSED PRS

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2019-12-11

  • Closed date

    2020-07-13

  • Last modified date

    2020-07-13

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSBQAC","label":"IBM QRadar SIEM"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"731"}]

Document Information

Modified date:
14 July 2020