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IJ21456: CONTENT MANAGEMENT TOOL IMPORT CONTAINING A DELETED/DISABLED BULK ADD LOG SOURCE CAN FAIL

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APAR status

  • Closed as program error.

Error description

  • It has been identified that a Content Managment Tool (CMT)
    import with a deleted/disabled Bulk Add log source can fail
    with a null pointer exception. The following two conditions must
    be met: A deleted log source has to be the first among log
    sources with the same bulk_added_id. The target system has
    at least one bulk group in sensordevicebulkadd postgress table
    with the bulk_group_name same as the bulk group name of the
    imported log source.
    Messages such as the following might be visibile in
    /var/log/qradar.log when this issue is occurring:
    [tomcat.tomcat] [] com.ibm.si.content_management.ContentCustom:
    [ERROR] [NOT:0000003000][127.0.0.1/- -] [-/- -]Failed to apply
    custom logic.
    [tomcat.tomcat] java.lang.NullPointerException
    [tomcat.tomcat]   at
    com.ibm.si.content_management.ContentCustom.importSensorDevice(C
    ontentCustom.java:2031)
    [tomcat.tomcat]   at
    com.ibm.si.content_management.ContentCustom.importCustom(Content
    Custom.java:537)
    [tomcat.tomcat]   at
    com.ibm.si.content_management.Content.importCustomContent(Conten
    t.java:3790)
    [tomcat.tomcat]   at
    com.ibm.si.content_management.ContentManager.importContent(Conte
    ntManager.java:1906)
    [tomcat.tomcat]   at
    com.ibm.si.content_management.ContentManager.doImport(ContentMan
    ager.java:3784)
    

Local fix

  • No workaround available.
    

Problem summary

  • This issue was fixed in QRadar QRM QVM release 7.3.3 patch 2.
    

Problem conclusion

  • This issue was fixed in QRadar QRM QVM release 7.3.3 patch 2.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ21456

  • Reported component name

    QRADAR SOFTWARE

  • Reported component ID

    5725QRDSW

  • Reported release

    732

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2019-12-05

  • Closed date

    2020-02-13

  • Last modified date

    2020-02-13

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    QRADAR SOFTWARE

  • Fixed component ID

    5725QRDSW

Applicable component levels

[{"Business Unit":{"code":"BU048","label":"IBM Software"}, "Product":{"code":"SSBQAC","label":"IBM Security QRadar SIEM"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"732","Edition":""}]

Document Information

Modified date:
13 February 2020