IJ21159: THE GROUPS LINE ITEMS IN THE PROFILE TAB OF COPIED EMPLOYEE RECORDS ARE REMOVED

APAR status

• Closed as fixed if next.

Error description

• Problem type:
  Platform - Runtime group report.
  Found In Product Version:
  Reported in 3.6.0.3 Check release notes after 3.6.0.5
  
  Problem Title:
  Some User Profile 'Group Details' Getting Cleared.
  
  Symptom/Description:
  The groups line items in the Profile tab of copied employee
  records are removed when there is the security group = Default
  Security Group sets in the Password Setup record.
  
  Steps to Reproduce (If Any):
  
  1)    Login to TRIRIGA.
  
  2)    Open an Employee record (Active User status) with multiple
  security groups and licenses. ==> open existing employee record.
  
  3)    Click More menu and click Copy.
  
  4)    Close the employee record opened in step 2 and open the
  newly copied record. (Emp record Copy 1)
  
  5)    Enter a new user id for the copied record and select
  Initial Password reset and Active user option. Notice the Group
  and License lines were copied from the user record opened in
  step 2.
  
  6)    Activate the copied record 1.
  
  7)    Once the copied record 1 has moved to Active User
  status, open the copied record 1.
  
  8)    Click More menu and click Copy.
  
  9)    Close the employee record opened ins step 7 and open the
  newly copied record. (Emp record Copy 2
  
  10) Enter a new user id for the copied record and select Initial
  Password reset and Active user option.  Notice the Group and
  License lines were copied from the user record opened in step
  7.
  
  11) Activate the copied record 2.
  
  12) Once the copied record 2 has moved to Active User status,
  log out of TRIRIGA.
  
  13) Login with user id of the copied record 2
  
  14) After user 2 login, a password reset form is displayed.
  
  15) Enter the current password, new password and confirmation
  password. ==> Enter the current password as "1Password*" and new
  password as "Welcome@ibm1"
  
  16) Click "Change My Password" button in the password change
  form.
  
  17) Click Change My Password button.
  
  18) Logout as user 2==> logout jagan3
  
  19) Login as the user in step 1.
  
  20) Open the copied record 2.
  
  21) Click Profile tab. Issue: All the Group line items that were
  there before (verified in step #?10) is gone.  Note that Group
  Details getting cleared issue can be replicated anytime and is
  not an overnight issue as initially reported by client. ==> L2
  replicated part of the issue(not all the groups are cleared
  instead some of the groups are removed in the profile tab
  ==>Group details)
  
  Expected fix in version:
  Reported in 3Q2019. We are still working on the target date of
  the release.
  Expected Fix Description:
  
  Not mentioned in the L3
  
  Key Words:
  Pie Charts
  
  Work-Around:
  Remove the password change option from Group details and do the
  process from step 7 to last step.
  

Local fix

• Remove the password change option from Group details and do the
  process from step 7 to last step.
  

Problem summary

• When copying an employee that has one of the security groups as
  TRIRIGA Password Change (the Default Security Group set in the
  Password Setup record), the security groups are no longer
  cleared on the new copied Employee record. This issue has been
  resolved in our next major release version, which is tentatively
  planned for 1H 2020.
  

Problem conclusion

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels